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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

The best solution for low mileage people

5
Never need think about it. I know what it will cost Reviewed on: 5th August 2021

Amazing company

5
This company has created an innovative approach to car insurance and now I only pay for the miles I travel. It’s amazing! Reviewed on: 5th August 2021

Brilliant idea well executed

5
Insurance by the mile is a great innovation. As a low mileage driver it saves me money and puts a gentle pressure to drive less. Good for the environment. Reviewed on: 5th August 2021

Excellent service

5
Very reasonable costs l am very happy with them Reviewed on: 5th August 2021

The Best Way to Insure Your Car.

5
You know the cost of your journey and if there's any problems with the car you can verify it via the ByMiles app. Reviewed on: 5th August 2021

very sayisfied

5
dont know what I would have done for my car insurance if i hadn't found bymiles ,great opportunity for us low mileage pop hear pop there drivers big thankyou Reviewed on: 5th August 2021

Great idea to save money

5
Only pay for what you use as it were! This idea is saving me £100s as I only use my car around once a week! Reviewed on: 5th August 2021

Easy and friendly.

5
This is a great insurance policy. Reviewed on: 5th August 2021

Revolutionary way to deliver fair and efficient car insurance

5
I couldn't believe the cheapness of the quote I received from the comparison site I was using to search for car insurance. So I called By Miles and asked them what the big idea was! After the very polite customer service agent explained to me the concept, I totally amped and blown away and couldn't wait to tell my partner, family and friends. My sister has now joined and my partner will soon follow this year. I haven't yet finished promoting this amazing product! I see other insurance companies starting yo use elements of the same concept but I'm sticking with By Miles. 1st impressions last after all! Reviewed on: 5th August 2021

ByMiles is one of the best insurance I have insured with.

5
My experience is superb and excellent. Reviewed on: 5th August 2021