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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

wonderful

i have been with by miles for 3yrs now. its the cheapest insurance company around with exceptional service. Reviewed on: 5th August 2021

Happy Injured Veteran Knowing What he's Getting

As an injured veteran, financially it can be stressful. But with the help and fantastic set up with By Miles, it has aided me into knowing what I'm getting for my money. It also encourages me to walk more which helps me with my physical and mental health. Reviewed on: 5th August 2021

I have found this is the fairest way to buy car insurance.

Because of Covid I have driven less, but I have only paid for the miles travelled. Beside, I feel confident that I am covered and If my car was stolen, I can track It. I know that I am looked after. Reviewed on: 5th August 2021

Great idea

My son recommended me and I was a bit hesitant. He quashed all my doubts and I'm so glad I listened to him. The site is very easy to use. I downloaded the app, got my plug in and off I went. Paid a lump sum and then pay my bill each month. I like the fact that you can see where you have been and how much it cost for each journey. With my son recommending me we also both got £50 off our mileage. So far I haven't paid any more money. Win win situation. I will probably only pay half what I was quoted by my previous insurers. All in all a great deal. Reviewed on: 5th August 2021

First time I am very very happy with my car insurance...

I change my car insurance every year. But this year I didn’t. Because I found cheap price full insurance with By Miles. And I recommend everyone. Thank you By Miles. Reviewed on: 5th August 2021

Great value for money, great customer service

I initially joined up because i don't do many miles during the year, the service was quick and easy and after having been with ByMiles for a few months I can certainly say the customer service is excellent: questions are answered quickly, the few minor issues i have had are resolved quickly too. The ByMiles app is great as well helps keep track of my mileage and costs. Reviewed on: 5th August 2021

Excellent

Excellent value for money particularly now so many of us are doing less miles than we were and also very pleased with the response from customer service to date. Reviewed on: 5th August 2021

Good experience

I would, without hesitation , recommend them. Excellent customer service. Reviewed on: 5th August 2021

Excellent value

Really good value and great customer service Reviewed on: 5th August 2021

Cheapest even if it wasn't by miles!

I went with by-miles on my renewal. They were far cheaper than my existing provider's renewal, and also far cheaper than any other renewal option available to me through the comparison sites. The by mileage charge caps at 10,000 and even if I used all of those 10,000 miles, it would still be cheaper overall than any other option would have been! Reviewed on: 5th August 2021

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