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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Excellent Service

5
By Miles has saved me so much money on my car insurance. I am delighted and am recommending to anyway who will listen. Reviewed on: 5th August 2021
Gill Tate's avatar
Gill Tate

Very fairly priced!

5
Fair price given you only pay for the amount you drive! Reviewed on: 5th August 2021
Saifuden bil 3arous's avatar
Saifuden bil 3arous

Amazing

5
Very pleased with the service and will definitely recommend it to my friends Reviewed on: 5th August 2021
Rubina's avatar
Rubina

Unique Idea

5
Well, I love the idea of just paying for the miles I do! AND, as an added bonus, I now do not just jump into the car to go to the local shops. I walk. Saving me money and keeping me fit! Seems to be saving me money already. Reviewed on: 5th August 2021
Marilyn Chandler's avatar
Marilyn Chandler

Simple pay as you go car insurance.

5
As a motorist who does less than 5000 miles in a year, this system is marvellous, ensuring that I only pay for the miles travelled, after paying the initial "deposit ". Reviewed on: 5th August 2021
Ray Blackgrove 's avatar
Ray Blackgrove

Good miles

4
First time I cheqed this on line it was cheaper then wen I went back it had gone up for the up front payment but still luv it cos don’t do a lot of milage and I introduced a friend and got fifty pounds back so not paying anything just yet luv it Reviewed on: 5th August 2021
david's avatar
david

what I had been looking for!

5
simple straightforward service ***************************** Reviewed on: 5th August 2021
David Bailey's avatar
David Bailey

easy to manage

4
no problems at all, bill e-mailed each month, money taken out of my account and I receive a receipt. Plain basic simple but very effective. Reviewed on: 5th August 2021
Anthony Roberts's avatar
Anthony Roberts

Other car insurers, please pay attention.

5
From quote to purchase, to Miles Tracker activation, I haven’t seen anything this straightforward and easy in a LONG time. Easy to understand, well priced, clear documentation, and quick to reply via chat with queries. The rest of the car insurance sector needs to sit up and pay attention. Reviewed on: 5th August 2021
Darryl P. Matthews's avatar
Darryl P. Matthews

100% Flexible and Value-for-money

5
This has been the easiest insurance set-up that I have experienced. The box-black fitted neatly and out-of-sight and using the App to check and manage my car insurance was simply superb. If they remain competitive, I will definitely extend my insurance with them. Reviewed on: 5th August 2021
Krishna Ramkhelawon's avatar
Krishna Ramkhelawon

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