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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Cuts the costs to reflect my low mileage

5
Comprehensive information about my usage on a daily basis. No surprises when the monthly charge comes Reviewed on: 5th August 2021
Norman Sutherland 's avatar
Norman Sutherland

a great simple idea, brilliantly executed

5
My driving has decreased a lot, and By miles is a great value solution. I wish I could do it for my motorbike. They also are very human in their communication. simple visible billing, what more could you ask for. I t shakes up the industry Reviewed on: 5th August 2021
Mike Court's avatar
Mike Court

Better off By Miles..

5
I am really happy to have signed up to By Miles to look after my car insurance, just like fuel I just pay for what I use.. The staff in their customer care section are really nice people,friendly and above all very professional dealing with enquiries I have recommended By Miles to friends and family..Its really true for me to say…I am better off by miles with By Miles. Thank you guys Modesto Ruiz Reviewed on: 5th August 2021
Modesto Ruiz 's avatar
Modesto Ruiz

Affordable No-Nonsense Insurance

5
I've been with By Miles for a while now, and I've never had any issues with making payments or with any dealings I've had with the company. I would definitely recommend this insurance provider for anyone that doesn't travel far or frequently like me. Reviewed on: 5th August 2021
Danny's avatar
Danny

Best insurance going!

5
I think it’s a marvellous idea on how this insurance company works and i couldn’t be happier! Reviewed on: 5th August 2021
Cal Sivell's avatar
Cal Sivell

Excellent Insurance

5
I've been with ByMiles for three years now and it is by far the fairest insurance around. I have recommended to many friends and family who have all been surprised by the ease at which you can monitor and check everything on the app. Reviewed on: 5th August 2021
Ck's avatar
Ck

Very good easy to deal with

5
Very helpful and informative even after a small accident Reviewed on: 5th August 2021
Geoff White's avatar
Geoff White

Insurance By Miles

5
Iam really enjoying service of By Miles. Recommending for everyone! Reviewed on: 5th August 2021
Denis Gasiunas's avatar
Denis Gasiunas

My Review

4
I have found this betu handy and cheap alternative to my usual insurance which is expensive where as by miles you only pay got what you usr Reviewed on: 5th August 2021
Vikas's avatar
Vikas

Charging By the Mile

5
Sensible to charge 'By Mile' rather than the traditional 'By Car" Reviewed on: 5th August 2021
Sophie Rudge's avatar
Sophie Rudge

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