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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

A great way to insure your car

5
This is such a great way to insure your car especially if your mileage is low, which mine is, since I retired. It's much lighter on the pocket and much fairer all round. Why pay more, when you get the same benefits as a more expensive insurance? No need to worry about payment, you are notified of your mileage each month and told when it is coming out of your account. Very pleased and have recommended By Miles to others. Reviewed on: 5th August 2021

Could have been cheaper

3
I don't feel free to use my car knowing that each time I moved it I'll pay extra, and it would be worst if I m going for a long trip Reviewed on: 5th August 2021

So easy to use

5
So easy to use. Down load the app. Helps keep track of your miles & how much your being charged. So manageable. Fuss free. Reviewed on: 5th August 2021

My happy motoring.

5
much fewer trips to fuel station.. Reviewed on: 5th August 2021

Easy to use

5
Straightforward policy with no frills attached, get the cover needed at the best initial price. The idea of paying by miles was daunting to start but the practice and straightforward way it is worded makes it an easy decision. Every correspondence I have had has been dealt with quickly and sufficiently to give me the piece of mind that in the event I need them it will be done Reviewed on: 5th August 2021

Best value for money car insurance

5
It makes sense to pay for only what you use, just like you do with utilities. Why pay the same as someone who does twice the mileage? Reviewed on: 5th August 2021

great

5
fairly rate and economical to every family Reviewed on: 5th August 2021

Take charge of your insurance payment

5
For the first time, my insurance payments are paid monthly and according to how much I drive. Feel empowered to control my spending and incentivise reducing my carbon footprint. Reviewed on: 5th August 2021

Truly innovative insurance.

5
This is a much fairer way to insure for those like me who don't do a big mileage. And even if you do a big journey now and then, your mileage is capped at 150 per day. I'm sure this will be much copied by others the in future, but By Miles were the first and, for my money, the best. Reviewed on: 5th August 2021

U control the amount u spend

5
It’s good that u spend as u use this helps control ur expenses and also makes it helps make it feel more in my control and then marketers Reviewed on: 5th August 2021