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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

U control the amount u spend

5
It’s good that u spend as u use this helps control ur expenses and also makes it helps make it feel more in my control and then marketers Reviewed on: 5th August 2021
pamela21_21@hotmail.com's avatar
[email protected]

Great idea, disorganised service

3
The concept is great for low-mileage drivers, but I have had several problems that suggest the company is not very organised. All issues have eventually been resolved, but only after several stressful communications. Reviewed on: 5th August 2021
Helen Jane's avatar
Helen Jane

So good I've recommended By Miles to all my family and friends

5
For the low mileage driver this insurance is a no brainer. Customer service is excellent too. Reviewed on: 5th August 2021
Elizabeth Biddle's avatar
Elizabeth Biddle

Cheap and convenient

5
Very quick to setup, the account is also useful for tracking your mileage (or car, if you forget where you parked!) Very cheap option for those who don't do many miles. Also makes you more aware of what the cost of motoring is. Reviewed on: 5th August 2021
StefanJSY's avatar
StefanJSY

Brilliant Car Insurance

5
I have spent so much less than with other car insurances in the past. You only pay for the miles you use - much fairer system. Reviewed on: 5th August 2021
Nicola's avatar
Nicola

Great customer service and straightforward.

5
I have been with ByMiles since March and had no issues and they always provide me with updates regarding my mileage. Reviewed on: 5th August 2021
Janie's avatar
Janie

Easy fast way to communicate

5
I changed my insurance to ByMiles in January. I have spoken to helpful staff when I couldn’t attach the miles tracker and also emails are responded to very quickly. Reviewed on: 5th August 2021
June Agyeman's avatar
June Agyeman

The best insurance Company Ever

5
I've having a blast with By Miles, It suits my weekend car just fine. I only pay when I use so Happy days. ;) Reviewed on: 5th August 2021
Paulo Sobral's avatar
Paulo Sobral

Brilliant for those who don't drive much

5
I've had ByMiles for a few months now, and so far I'm really happy with the service. The app works great, and I love that I can get a notification of how much each drive cost to insure so there's an idea of how much will be taken at the end of the month. Reviewed on: 5th August 2021
Jasper Thomsen's avatar
Jasper Thomsen

Best of the best

5
Simply the best car insurace Ive ever had tailored to my needs exactly. Reviewed on: 5th August 2021
Celestino Pini's avatar
Celestino Pini

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