Smart Money People Logo

By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review

By Miles Car insurance reviews (13081)

Fair price car insurance

5
Excellent service and excellent insurance price.Very satisfied with all my dealings with your company Reviewed on: 5th August 2021

I saved hundreds of pounds by miles insurance

5
I saved hundreds of pounds by miles insurance Reviewed on: 5th August 2021

I will keep it simple I am saving more money which is amazing

5
I have just purchased the insurance and the name says everything you pay by miles the less you drive the less you pay Reviewed on: 5th August 2021

At last value for money

5
At last actually getting value and service for car insurance. This includes, only paying for when you are travelling, informing you where, when and cost of each journey. Also, if your car is Ever stolen you can see exactly where it is. Reviewed on: 5th August 2021

Economical

5
Ideal for low mileage drivers You only pay for what distance you drive unlike other Insurance companies who change you even when you’re in bed Reviewed on: 5th August 2021

Excellent service

5
Best quote around I don’t do a lot of miles so this is ace for me Reviewed on: 5th August 2021

Easy to do business with.

5
New customer this year (2021), totally fed up with being ripped off by the 'traditional' insurers. My experience of being with "By Miles", is so far so good... :-) Reviewed on: 5th August 2021

Best idea ever

5
Amazing services, the app which allows you to keep track of how much you have driven, including the location where you are parked, emails informing you when the payment is coming out - down to the time of day so you can keep track of your finances. Really works for me. Reviewed on: 5th August 2021

Absolutely perfect

5
Couldn't have asked for better insurance absolutely perfect for me Reviewed on: 5th August 2021

A very pleasant experience with the 3 years I've been with them.

5
So far so good. I can't complain about anything because it's been a smooth journey so far. Good customer service, Good app but it's only based on my limited driving. Reviewed on: 5th August 2021

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review