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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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6%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Amazing to have by miles as my car insurance provider the service is just great!

5
The information and service they provide everytime is outstanding Reviewed on: 5th August 2021
Hasan Naik's avatar
Hasan Naik

By Miles is the way to get there .

5
We have been out of the uk for several months the car parked on the driveway not been able to return because of Covid, I must say customer services have been so helpful understanding we have been dealing with Jill who has been so helpful I can’t praise her enough By Miles what an amazing way to insure your car Reviewed on: 5th August 2021
Ray Buckley's avatar
Ray Buckley

Great insurance!

5
I have found using miles.com much better than standard car insurance - I like that’s it’s half and half, for example , I’ve paid x amount upfront and my monthly payment depends on how much I drive which is perfect as I mostly work from home now! Also the app is very easy to use, the tracker was easy to install and it’s been very stress free (unlike other insurers I’ve been with!) Reviewed on: 5th August 2021
Emma Bowe's avatar
Emma Bowe

A Fair insurance for low mileage users

4
Considering my car is mostly parked at home as I am very low mileage, this system basically pay as you go is brilliant for me as I know that I am paying only for the journeys I make. Reviewed on: 5th August 2021
George Z's avatar
George Z

By Miles performance review

5
At first I wasn’t sure, but it certainly works for me. Reviewed on: 5th August 2021
Jeremy Peace 's avatar
Jeremy Peace

Quite new customer to Bymiles

5
I have only been using Bymiles for a few months but it's been working out well. I'm saving money month by month on my mileage and their communication is really good and easy to understand by the app. I'm very pleased so far. Reviewed on: 5th August 2021
Penny Sitton 's avatar
Penny Sitton

Car insurance renewal was to high, searched on-line

5
By Miles came up the best for me. I like the fact that my daily millage is sent straight to my phone including the cost. Reviewed on: 5th August 2021
raymond miller's avatar
raymond miller

Fantastic

5
Always very helpful, always gone above and beyond. The best value car insurance on the market Reviewed on: 5th August 2021
Tad Laurence's avatar
Tad Laurence

Easy peasy car insureasey

5
It just makes paying car insurance really easy. My milage has dropped significantly with working from home. This works really well for us. Reviewed on: 5th August 2021
Matt's avatar
Matt

Great new customer experience

5
Trying to buck the trend is always hard. In my experience by miles has a great service. I have had no problems until this point. Hopefully it remains like this at the time of renewal and does not penalise loyal customers. Reviewed on: 5th August 2021
Brijesh's avatar
Brijesh

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