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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Wow!!!!

5
A great way to keep track of car miles. Reviewed on: 5th August 2021
Al's avatar
Al

Unique service

5
Really enjoying this innovative product, its cost saving and encourgaes drivers to environmentally freindly. Reviewed on: 5th August 2021
Bashir Ahmed Mbe's avatar
Bashir Ahmed Mbe

No hassle car insurance

5
So easy and no big bills great service Reviewed on: 5th August 2021
maddo2@icloud.com's avatar
[email protected]

pay as you go insurence

5
very pleased with this product so far Reviewed on: 5th August 2021
David Popely's avatar
David Popely

Fair Deal

5
Insurance has not been fairer and economical Reviewed on: 5th August 2021
Mohammad Hatahet's avatar
Mohammad Hatahet

Just knowing coveted

5
Knowing exactly what your paying daily Reviewed on: 5th August 2021
Lorraine Crawford's avatar
Lorraine Crawford

Bymiles the best

5
My customer service experience from the start has been excellent with easy to contact support and friendly informstive staff available when needed. Excellent value and a convenient method of payment. Everything needed. Reviewed on: 5th August 2021
Brian McNair 's avatar
Brian McNair

Great insurers

5
Friendly and helpful customer service, easy to make changes via their app. Works out to be one of the cheapest insurance especially with working from home and not driving as much Reviewed on: 5th August 2021
Jadey Lauren Dempsey's avatar
Jadey Lauren Dempsey

REWARDS FOR LESS

5
After retiring I found that the cost of insuring my car had gone out of kilter as the car was generally parked on the drive all day. After seeing an ad for by miles I tried it and slashed over 1/3 from my insurance costs, brilliant thankyou Reviewed on: 5th August 2021
JOHN BARKER's avatar
JOHN BARKER

Customer Service response.

4
Good quick responsive customer service. I have had a few issues with the gps tracking. Reviewed on: 5th August 2021
John S's avatar
John S

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