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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

By Miles; nailing the future of insurance

5
Totally makes sense - no hidden agenda. I had to use the insurance service too and it was so straightforward, reliable and I barely had to do anything. Made me realise that is what an insurance service should be about Reviewed on: 5th August 2021
S's avatar
S

Easy, fair insurance for the second year running

5
I am now on my second year with By Miles and have had such a great experience that my parents in law are also now using By Miles on my recommendation. The whole process is so easy, I love having the app and knowing how much each month is costing as I go. Can’t rate them highly enough. Reviewed on: 5th August 2021
Helen Morgan's avatar
Helen Morgan

Been the best insurance company I've had

5
It's great as you only pay for the miles you drive Reviewed on: 5th August 2021
Angela Beck's avatar
Angela Beck

Highly recommended

5
I’ve been with miles insurance for the past few months and any little issues I’ve had were dealt with immediately and always there for help and advice Reviewed on: 5th August 2021
Stephen Williams's avatar
Stephen Williams

Practical and cost effective - game changing insurance

5
As I am travelling less to work due to pandemic by-miles has knocked out nearly 200 pounds off my car insurance. Feels a very fair, practical and cost effective solution. Also app based monitoring is a great feature to give u real time update. This will be game- changing for the car insurance industry. Reviewed on: 5th August 2021
Nitin Parab's avatar
Nitin Parab

Perfect for me cheap insurance and excellent customer service, highly recommend

5
Very easy process from the start , very professional, no issues at all , I am very pleased with this company and the app is brilliant it keeps you up to date every step of the way. Reviewed on: 5th August 2021
Dominique 's avatar
Dominique

Great car insurance

5
It’s easy to sort out the cover you need and paying by mileage is an ideal way to pay for use of car on the road Reviewed on: 5th August 2021
Anne Turner's avatar
Anne Turner

Great

5
Saved me a lot of money monthly for when I’m not using my car. Customer service is also good and staff are very helpful. Reviewed on: 5th August 2021
Ahmed Hosany's avatar
Ahmed Hosany

Absolutely brilliant service

5
After initial payment you only pay for the milage you do,brilliant idea the most I have paid is £19.99 this was for doing 714 miles in one month. Can't ask for any better. Reviewed on: 5th August 2021
I Airlie's avatar
I Airlie

Great experience all round

5
Always have a good experience and have had fast concise replies to my questions good agents on the phone and I like that you can actually talk to someone about what you require all round enjoyable experience and no problem recommending by miles to friends and family Reviewed on: 5th August 2021
Chris Hyne's avatar
Chris Hyne

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