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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great in every way

5
By Miles is very responsive, Kind and friendly people. Will always use them. Reviewed on: 5th August 2021
Slick Digital's avatar
Slick Digital

So Far So Good

5
I have been pleased with By Miles so far. If the primary payment doesn't increase I am happy to continue. Reviewed on: 5th August 2021
Brian Brown's avatar
Brian Brown

Very good for low mileage drivers

5
So far so good, pay when you drive. Very convenient for the drivers like me who drive 4000 miles a year. Reviewed on: 5th August 2021
Ish's avatar
Ish

Less miles less to pay

5
Insurance like no other. Same cover as any other insurance but the less you drive the less you pay for your policy. Means exactly what it says on the tin. Been with these now for 3 years and got no reason to shop anywhere else Reviewed on: 5th August 2021
Emma Jones's avatar
Emma Jones

Great company

5
Easy to use portal. Keeps you on track of your spending. Would recommend. Reviewed on: 5th August 2021
Katie Mayers 's avatar
Katie Mayers

Apparent Efficiency but True Worth Untested

4
I’m into my third year with By Miles and all is excellent BUT I’ve yet to make a claim Reviewed on: 5th August 2021
n.peel@me.com's avatar
[email protected]

Cheaper, fab service and value for money

5
Always been a great service, easy to set up and simple app to follow. Keeps you up to date on your monthly spend and tracks your car at the same time Reviewed on: 5th August 2021
Lynsey's avatar
Lynsey

Excellent company - highly recommended!

5
I was referred to By Miles by my son-in-law and totally grateful that he did. Really fair, economical insurance cover. Reviewed on: 5th August 2021
Sheronlyn Balfour's avatar
Sheronlyn Balfour

Amazing company

5
Great idea for drivers like me. Value for money ad they say. V happy customer. Reviewed on: 5th August 2021
Omarnaj786's avatar
Omarnaj786

By miles car insurance

5
Why pay insurance when your car is parked up for long periods at a time, by miles offers a service where you only pay insurance whilst your car is in use. Go and read there online web page or have a conversation and find out more! I’m glad I did and now saving ££££ every time! Reviewed on: 5th August 2021
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TheGhostWhoWalks

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