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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Best insurance company ever

5
These guys have helped me save 100s of pounds as I was paying so much till I was introduced to their service. The best in the game Reviewed on: 5th August 2021

Brilliant affordable

5
Easy to understand and access.I don’t drive many miles so love it that you only pay for miles used.Great value Reviewed on: 5th August 2021

Totally in Control

5
A rather amazing and realistic way of dealing with insurance pricing with the customer in the driving seat. Reviewed on: 5th August 2021

Best for low-mileage

3
Not cheap at 13.5pence per mile but a good idea if eg you have a valuable car that does low mileage. Reviewed on: 5th August 2021

Saved me money

5
Overall very good if you want to save money on car insurance Reviewed on: 5th August 2021

Perfect insurance cover for low mileage drivers

5
I’m just starting my second year with by miles & my insurance is cheaper than chips.. seriously! I thought my first year was cheap but this year it has gone down by over half, meaning I’m spending approximately £350 for the year in total! No issues at all 100% recommended, especially when other companies were looking at £700-1300! The savings are definitely worth it & I can now spend that spare money on other things for my children! 10/10 Reviewed on: 5th August 2021

Amazing customer service .

5
Really lovely team they are really helpful and great service. Reviewed on: 5th August 2021

Cheapest insurance ever

5
I've never had such low insurance and the price per mile is decent. Reviewed on: 5th August 2021

Great n Quick supper service

5
Very professional n helping customers services at great low insurance premiums with a unique app that explains and guides mileage planner all year round to keep your Journey as low as possible Reviewed on: 5th August 2021

Finally a fair insurance company !

5
I’ve been paying 90 pounds per month with another insurance company, and I don’t use my car that much. I then heard about “By Miles”, registering was super easy and guess what, I never paid more than 40 pounds per month since! This company is super fair for drivers like me! The app is fantastic! I highly recommend it! Reviewed on: 5th August 2021

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