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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

True opinion of someone using By Miles

5
It is simply just a great and simply understood system of providing car insurance, especially when the user is only making occasional journeys of very,very low mileage. Reviewed on: 5th August 2021

Great product if you don't travel far

5
I walk to work so it makes sense for me to only pay for the miles that I drive. Such a great concept and also very good at responding timely to communication. Reviewed on: 5th August 2021

Car Insurance

5
Quick and easy way to buy and have a pay as you go car insurance. Reviewed on: 5th August 2021

Amazing insurer

5
Very affordable professional reliable great customer service highly recommend Reviewed on: 5th August 2021

Five star

5
Safe journey safe life car insurance by miles Reviewed on: 5th August 2021

Never met an insurer as good as this

5
Great communication. Instant notifications on drive data. Love this service and don't think I'd ever leave. Reviewed on: 5th August 2021

GOLDEN PLAN

5
Fantastic !! Fantastic !! Fantastic !! Reviewed on: 5th August 2021

The best car insurance option in years

5
Usually every year I would search to see the best insurance option, this the first time I been happy to roll over with By miles insurance, this pandemic demonstrated how ahead of it time the insurance process works, while others were worried about price, I was relaxed since if I don’t use the car I don’t pay any extra. Recommend it anyone, especially if you live in London. Reviewed on: 5th August 2021

Amazing transparent car insurance.

5
Seamless app which gives notifications and updates on exactly how many miles per trip and the cost. Couldn't recommend anymore than these other non transparent insurers. Reviewed on: 5th August 2021

The Best

5
Life savers, incredible, the best! Reviewed on: 5th August 2021

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