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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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6%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

The best insurer!

5
My experience with ByMiles has been excellent. Their customer service is second to none and the policies are very reasonably priced. They also reward loyalty, which is very important. I wouldn’t insure with anyone else now. Reviewed on: 4th August 2021
Binta 's avatar
Binta

Great value

5
In a pandemic year it has meant the saving from not travelling has been made from the start unlike normal insurance where people had to complain to get a discount. This is pandemic safe. Reviewed on: 4th August 2021
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Mackjacq

The best company by far

5
I have been with a few other companies and have always payed through the nose when i dont even drive thag much, I have been with By Miles for a few months now even refering 2 friends that have now joined and i would never go back to any other company, they are fair and reasonable and i am in control of what i pay each and every month. Can't see myself ever leaving them. Reviewed on: 4th August 2021
Abi92's avatar
Abi92

Great car insurance

5
So far so good love the concept of paying by miles it's definitely the way forward Reviewed on: 4th August 2021
Gina's avatar
Gina

Great experience

5
I don’t use my car that often and traditional insurance models meant it was costing a bomb to insure. In stepped By Miles. Fantastic product which benefits low mileage drivers like myself massively. Would definitely recommend to friend and family. Reviewed on: 4th August 2021
Jonathan's avatar
Jonathan

£££££s saved

5
unbelievable absolutely great an allrounder for service + prices reccomend highly saved me ££££s Reviewed on: 4th August 2021
Ruth Lindley's avatar
Ruth Lindley

Great value

5
I feel it’s the right insurance for me as I save money Reviewed on: 4th August 2021
Adam's avatar
Adam

Just great

5
I love this insurance, I feel like I'm not wasting my money and every Mike's I'm doing is right there on the app. Reviewed on: 4th August 2021
Ioana Garbovean's avatar
Ioana Garbovean

Great service

5
I went online to get a insurance quote and this company seemed to be the best value for money Reviewed on: 4th August 2021
Nageena 's avatar
Nageena

No brainer

5
I don’t drive much as I live in the city so it was a no brainer to go for By Miles insurance. Easy to set up and accurate tracking. If you have any queries you can connect with people really fast via the live chat and messaging services on the app. Of course you can always call them! Reviewed on: 4th August 2021
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Andrew Buck

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