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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great value!

5
I don't do that many miles, so it's a no brainer. Good service as well. Reviewed on: 4th August 2021
Mark R's avatar
Mark R

Brilliant apo

5
Just as it says on the tin. Very user friendly and good service Reviewed on: 4th August 2021
Philippe Legros 's avatar
Philippe Legros

Excellent

5
Thanks for an excellent innovative product. Reviewed on: 4th August 2021
Tahir 's avatar
Tahir

Simply the best value

5
I no longer drive large distances, so By Miles works out far cheaper than standard insurance. Reviewed on: 4th August 2021
Jonty's avatar
Jonty

Friendly, Cheaper & 20th century car Insurance

5
Amazing experience that none can beat. Cheap hassle free car Insurance. Must Try. Forget about the old ways of insuring your car welcome to the 21st century technology. The app is amazing it actually checks your car health on demand. I used to pay £100s for diagnostics like this one but it all comes free in an app. Reviewed on: 4th August 2021
Muhammad Mubeen's avatar
Muhammad Mubeen

Amazing idea

5
Best idea for car insurance only paying for what you drive so if you are away or in covid times self isolating no need to worry about forking out stupid amounts for insurance when you haven’t been anywhere. Highly recommended to all friends and family. Reviewed on: 4th August 2021
hhfrench@icloud.com's avatar
[email protected]

Awesome innovation

5
Awesome innovation to discover pay by mile concept totally loved it Reviewed on: 4th August 2021
A's avatar
A

Excellent !!!

5
By Miles are a god send with a great app pricing per mile rather than an extortionate price perfect for someone like me that uses the car on runs to the shops or to Dr Apple etc. Thank you guys!! Would recommend to everyone! Reviewed on: 4th August 2021
Jane Pickford's avatar
Jane Pickford

I recommend them to everyone

5
I love By Miles, their business model, their support, their app - great combo, ticks all the boxes for me Reviewed on: 4th August 2021
Jawad Alam's avatar
Jawad Alam

Best car insurance company

5
Excellent customer service, good value insurance and great app. Reviewed on: 4th August 2021
Laura25's avatar
Laura25

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