Smart Money People Logo
Go to business site
Share this page
Link copied

By Miles: Car insurance reviews

View other By Miles products
4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
Read all reviews Write a review

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

By Miles Car insurance reviews (13081)

Excellent company & service

5
Fantastic app. Really easy to sign up and I benefited from the £50 friend referral discount. Easy to instal the mileage reader in the car and so easy to monitor each spend with the app. Would recommend to anyone who lives in a city. Reviewed on: 4th August 2021
P. Fletcher's avatar
P. Fletcher

Great in every respect

5
I love the free tracking. Takes the worry out of driving for me and my wife Reviewed on: 4th August 2021
Frieda Carter's avatar
Frieda Carter

Fantastic value and service

5
Excellent value for money and great customer service. Always communicate well and give plenty of information to help keep you up to date on how much you are spending. Very good Reviewed on: 4th August 2021
Tish's avatar
Tish

Excellent

5
Excellent customer service and price Reviewed on: 4th August 2021
Anonymous's avatar
Anonymous

The best thing to happen with insurance ever

5
Amazed by the quality provided love the app to keep a check on your car such a cost effective way to insure your car with great piece of mind Reviewed on: 4th August 2021
James Cockburn's avatar
James Cockburn

Very easy to get in contact with. Very helpful

5
Excellent , I would and have recommended them to friends and family Reviewed on: 4th August 2021
Mr heath messer 's avatar
Mr heath messer

Love this insurance company

5
I love everything of it - its easy and interactive mobile app, its easy to set-up OBD plug-in device, its customer service, its competitive price, the list goes on. This has been my favourite insurance in years of driving, hassle-free, transparent and modern. Again, love it! Reviewed on: 4th August 2021
Kowloon Troop's avatar
Kowloon Troop

Very Efficient

5
I found the staff at By Miles very Efficient and taking out insurance online with ByMILES was the simplest thing I have done online this year Reviewed on: 4th August 2021
QHL's avatar
QHL

Best yet so far

5
Discovering By Miles at the right time allow me to save money in a time finances are uncertain due to the pandemic. I'm delighted to say this was a good choice for me, knowing im still insured at a cheaper price given that I pay for what I drive and on top of that you can track your car along with doing a car health check at no extra charge. If you need to speak to someone about anything your uncertain of someone will always be there at the other end. Best so far I've used. Reviewed on: 4th August 2021
Dee's avatar
Dee

Great insurance package

5
Great service, great price, and with added benefits of an app to locate where you left your car and diagnose car faults. Why has nobody else provided a pay-as-you-drive service until now? Reviewed on: 4th August 2021
Gary M1EGI's avatar
Gary M1EGI

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill