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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
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No new 1 star reviews
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Best insurance

5
I have been with By Miles for 3 years now and I love it. I only pay for each mile I drive and every year it gets cheaper. Reviewed on: 4th August 2021

SAVED ME A FORTUNE!

5
I was paying £1180 per year for my Landrover. My mileage is around 3000 per annum. Saving me a around a whopping £750 per year. I was going to sell my Discovery due to insurance & tax. Now I can keep it! Reviewed on: 4th August 2021

Simply value for money

5
Amazing insurance, pay per mile, capped at 150 miles per day, win win cant complain, saved lots of money during pandemic and still renewed now for 2nd year too as it's just excellent, customer service always in point and easily accessible through app. Reviewed on: 4th August 2021

Green card resolved in 5 minutes and in professional manner.

5
I am thrilled at the moment with your services provided and understanding and implication on the customer problem and solve them, keep like that and will collaborate long time. Regards, Lucian Lalel Olaru Reviewed on: 4th August 2021

BY MILES IS BEST

5
excellent experience thank you BY MILES and I wish you all the best Reviewed on: 4th August 2021

The Best by Far

5
I shan't be changing my car insurance for a good while, top company Reviewed on: 4th August 2021

Good insurance and cheap

5
I have had the besi insurance with my miles it total worth it Reviewed on: 4th August 2021

Highly recommend

5
I have been really impressed with my car insurance and it is the first company I have been with where my premiums went down When it was due for renewal Reviewed on: 4th August 2021

Exceptionally good friendly service

5
I have been very satisfied with By Mikes so much so I recommended my sister. They were good enough to send me a pouch for my key enabling me to feel a lot safer having a keyless car. Also the information they gave when lockdown was opened up about driving the car after not using it for so many months was extremely helpful. Having contacted the company to renew my insurance I found them very friendly and efficient. Reviewed on: 4th August 2021

A new example of car insurance

5
For the third time By mile is the best insurence company, this is because it is built on an unprecedented idea, to pay what you drive is the idea. Also, extremely organised website and easy to understand, I am very happy to find them and I wish the other car insurence companies to follow suit. This is utterly fair and just. Reviewed on: 4th August 2021

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