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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Excellent car insurance

5
The app is easy to use, customer service is great, and always cone out best price on renewal search! Reviewed on: 4th August 2021
Helen Peacock's avatar
Helen Peacock

Great car insurance!

5
Best car insurance I've had. Paying by miles works for us and was easy to set up. Customer service is good and is easy accessible. Reviewed on: 4th August 2021
Customer 's avatar
Customer

insurance made easy

5
easy to obtain a quote, easy to purchase, easy to track miles travelled, easy to make payments, hassle free and value for money. Cant fault it. Reviewed on: 4th August 2021
emma.garner@rochdale.gov.uk's avatar
[email protected]

Best car insurance ever had.

5
Best car insurance ever had, excellent app service which gives the details Reviewed on: 4th August 2021
Yadhu Nandan's avatar
Yadhu Nandan

Miles ahead

5
I was previously with a huge insurance company. During COVID I called as was working from home and not driving so hoped for a smaller monthly premium. They put it up by £12 ! By miles is up there with the invention of electricity. Game changer. App is user friendly, easy to sign up for and box actually doubles as a tracker if your car goes walk about. Cheers guys! Reviewed on: 4th August 2021
Darren Cochrane's avatar
Darren Cochrane

Great

5
Really enjoyable, no problems. I always recommend Reviewed on: 4th August 2021
Lucy Amelia Hallwell's avatar
Lucy Amelia Hallwell

Speedy competitive rates

5
So simplified and easy to do..value for money..hassle free online. Reviewed on: 4th August 2021
Tertia Van Breda Somerville's avatar
Tertia Van Breda Somerville

Not a gimmick - it certainly works

5
So eqsy So easy to operate , so easy to understand . You only pay for the miles you've travelled NOT those you've estimated . Reviewed on: 4th August 2021
Delfryn Evans's avatar
Delfryn Evans

Best.Idea.Ever!

5
What a great idea! Only pay for the miles you drive -what’s not to like? Apart from that, the app shows where you’ve driven and another bonus…as my daughter both drive the car, the app even shows me that they’ve arrived safely. Truly genius! Reviewed on: 4th August 2021
teresa ranscombe's avatar
teresa ranscombe

Loyalty is not dead!

5
Never have I had an insurance policy go DOWN after the first year, loyalty is not dead! Reviewed on: 4th August 2021
Terry Carroll's avatar
Terry Carroll

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