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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

customer satisfaction and delight

5
by miles makes it easy to manage your costs and milage when using multiple vehicles. It helps keep track of multiple journies when cahrges are involved and is cheaper than fixed price insurance, YOU are in control not the Insurance Company. Reviewed on: 4th August 2021
Gally's avatar
Gally

All good

5
A great service for drivers like myself who do not cover large mileages, and hence save money. Signing up to the policy was easy and hassle free. All my queries were answered promptly. All-in-all, a great service. Reviewed on: 4th August 2021
David Belsom's avatar
David Belsom

Brilliant value for money

5
I really needed a good solution to doing low milage on my car. This ticked the boxes perfectly. Works really well. Reviewed on: 4th August 2021
Meekay's avatar
Meekay

Excellent value

4
I have just renewed for a second year. Unlike many other companies they haven't taken my custom for granted by increasing the premium after the first year.The black box was easy to fit and because our mileage is low. we have saved hundreds of pounds. I thoroughly recommend this company. Reviewed on: 4th August 2021
Dympna Gilmour's avatar
Dympna Gilmour

Unbeatable value

5
First year saved me over £400 and similar the second year, have recommended to people I know . Reviewed on: 4th August 2021
Plugs Woody's avatar
Plugs Woody

Depends on how far you drive each year

4
It has worried me if we are planning a trip and that it will be extra money. Especially the summer holidays taking the children it has become more expensive Reviewed on: 4th August 2021
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[email protected]

Good Option for the low mileage driver

5
By miles gave me the best and cheapest option. The tracker facility and OBD analysis are an added bonus Reviewed on: 4th August 2021
Mike Ferro's avatar
Mike Ferro

Right Insurance with Right Intentions

5
I am absolutely satisfied ByMiles customer. It is tailored to my needs of commute and easy to understand. Simple to setup, even simpler to manage. This is my 2nd year with ByMiles and I see to remain a loyal client as long as they keep doing the good work. Reviewed on: 4th August 2021
Mehul Karia's avatar
Mehul Karia

First choice for low mileage

5
The app and notifications allow you to help with finances. And the monthly pay with no interest is a bonus too. They also offer protected no claims within your policy. Reviewed on: 4th August 2021
Luke's avatar
Luke

Exalent sevice

5
Never had any problems with the company always been able to talk to someone if I ever have a problem and resolved quickly Reviewed on: 4th August 2021
Fcsw2008's avatar
Fcsw2008

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