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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Affordable, Modern and Friendly

5
I’m so glad I found you guys! Getting insured and not having to pay an extortionate price was a relief, online support is quick and helpful. You guys show you care! Reviewed on: 4th August 2021
Connor McCree's avatar
Connor McCree

By mail

5
Staff are amazingly Reviewed on: 4th August 2021
Jalal haval's avatar
Jalal haval

Best car insurance ever!

5
Car insurance has not stopped getting more and more expensive. While shopping around, I found By Miles. The much lower upfront payment made it so much more affordable and paying per mile is a great incentive to walk more. I don’t drive a huge amount so for someone like me it’s hugely more affordable compared to other companies. I am now in my second year with them and hope to be a customer for as long as possible. Shouldn’t be a problem if they remain so affordable! Reviewed on: 4th August 2021
LNicholls92's avatar
LNicholls92

Money saving insurance

5
I have been using by miles from couple of couples, saved a lot of money compared to other insurances. Very good insurance to low mileage drivers like me. Thanks by miles. Reviewed on: 4th August 2021
pavan kumar's avatar
pavan kumar

ByMiles ticks all the boxes.

5
BY Miles is easy/comprehensive/Hugely value for money with no compromises/Customer friendly. Reviewed on: 4th August 2021
J M's avatar
J M

Excellent service

5
I am on my second year with By Miles and would highly recommend them I received £50 of free miles for recommending a friend. This is a great scheme for people who don’t drive many miles. Great company Reviewed on: 4th August 2021
Barbara Farrelly's avatar
Barbara Farrelly

make sence to only pay for car insurance when you use your car

5
Ive been a london taxi driver for 50 years and since I was forced to retired due to covid I have to get the best value for my car insurance, by Miles has worked out the best value for me. Reviewed on: 4th August 2021
peter baron's avatar
peter baron

The best car insurance in 13 years of driving.

5
I would highly recommend this car insurance pay by miles. Exactly was it says on the tin, you get the most cost effective super friendly customer service answer all your questions within minutes. I give this car insurance 5 stars ⭐️. Iv had peace of mind since taking out this car insurance. Live chat available in seconds. Overall excellent service and customer experience. I have shared my experiences with family and friends. Who are very keen to sign up once they are due for renewal. Reviewed on: 4th August 2021
hajra_555@yahoo.co.uk's avatar
[email protected]

Pay for the miles you drive

5
Brilliant insurance that’s fair. You pay for the miles you actually drive keeping down costs if you don’t travel often. Reviewed on: 4th August 2021
Angela Audsley-Hickie's avatar
Angela Audsley-Hickie

Brilliant car insurance

5
Outstanding customer service and extremely kind and helpful Reviewed on: 4th August 2021
Derice.m's avatar
Derice.m

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