Smart Money People Logo

By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review

By Miles Car insurance reviews (13081)

Best cost efficient insurance

5
As A new driver I got the best deal from By Miles. User Friendly App. Simply the best. Would highly recommend. Reviewed on: 4th August 2021

Peace of mind

5
Easy to get enrolled and attach the box. Regular contact with monthly emails. Also you can track your car location Reviewed on: 4th August 2021

Fantastic

5
Help you keep a track as well as keeping the car safe with tracker all in all by miles has given me the chance to own two cars Reviewed on: 4th August 2021

Loyal insurance company

5
A company thats loyal to its customers. Best insurance company ive come across in my 10years of driving. Reviewed on: 4th August 2021

Good affordable service

5
Good service and fair prices, and good customer service Reviewed on: 4th August 2021

Just fantastic

5
Exactly what I need when my car is sat not being used most of the time, flexibility is fantastic. Reviewed on: 4th August 2021

Cheapest, easiest, reliable insurance

5
I’ve had a great experience with By Miles. I only have a small commute to work and I don’t drive that much so By Miles was the best option for me. I can plan ahead prior to a big trip and know the cost before hand. This really is the best/cheapest option for those who don’t drive a lot. In comparison to other companies they’re so much cheaper! Really easy to set up too and customer service is great! I’ve recommended them to all my friends. Reviewed on: 4th August 2021

Perfect for me

5
Working close to home, by miles allows me to save 100s of pounds a year by only paying for the miles I use, also if I do have a day with lots of miles I.e a holiday, it maxes out at £4.50 a day Reviewed on: 4th August 2021

So glad I found By Miles...

5
By Miles are pioneering a much better way to do car insurance. I've never had such cheap insurance! They beat the next cheapest by over £65. The way it works is fair and transparent and you always know how much its going to cost you - no hidden surprises! I will keep an eye on this company and I'm hoping they branch into motorbike insurance soon - if they do, I'd be happy to send some more business their way! Reviewed on: 4th August 2021

Simple, convenient, accessible

5
Very prompt feedback on journey cost on my phone, simple and transparent billing, above all much less cost compared to traditional car insurance. Reviewed on: 4th August 2021

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience. Write a review