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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
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No new 1 star reviews
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Excellent service friendly staff,

5
Its very easy to manage my insurance online.your app is excellent Reviewed on: 4th August 2021

Good service provider

5
Easy to get through to customer services. It is a good insurance provider for people who do not drive very much Reviewed on: 4th August 2021

Perfect product

5
ByMiles is almost a perfect product in current uncertain environment, where I cannot accurately estimate my miles in advance. Reviewed on: 4th August 2021

Can not fault this insurance company 1 bit so far

5
Nothing but great experience. Ive never done a lot of miles and because i had a 10mph bump reversing the previous year. Baring in mind the person had no headlights on driving out of a pub, i was to blame and got slapped with 2500+ damage to there vehicle. Therefore invitebly insurance companies rubbed there hands together to swindle extra doe out of me. But not just pounds, was over 1000 renewal. Sod that for price of fish. Went to bymiles and got a quote which was a tad high than what i wanted pay but with me not driving much anyway its actually working out cheaper monthly payments than what my last insurers where charging previously b4 my bump. Bonus money in my pocket, so on that note can not fault them in the slighest so far Reviewed on: 4th August 2021

Value for money

5
I couldn’t believe how much all my insurance quotes were coming to! Bymiles literally saved my life and made it a possibility to be on the road, if I had not found them it would have been impossible for me to afford car insurance! Reviewed on: 4th August 2021

Mrs T fawcett

5
My miles are a fantastic company with outstanding customer serviced. I have recommended this company to all my family and friends, I have saved hundreds of pounds as I have a van and a car so alot of the time my car is not being used. This has saved money so I would highly recommend my miles to anyone who is looking to save some money. Reviewed on: 4th August 2021

People's car insurance

5
Effortlessly spread the premium throughout the year, just drive like normal for shopping, commuting or leave it parked at end of the day the app notifies the total cost as well gives some extra tools. Reviewed on: 4th August 2021

Great way to save money

5
If milage isnt your thing. Save a few quid with by miles Reviewed on: 4th August 2021

Perfect

5
Easy. Cheaper. Can’t ask for more Reviewed on: 4th August 2021

Low mileage

5
The people at by miles are extremely helpful and being as I don't drive that much my monthly payments are a joke, i won't even pay £30 this year, unless I decide to drive around the world. Reviewed on: 4th August 2021

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