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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
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No new 1 star reviews
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Best ever insurance

5
Amazing service great rates and personal service Reviewed on: 4th August 2021
Sally Hagger's avatar
Sally Hagger

Great app to track miles/spend

5
No issues with them App very handy to track miles and spend Reviewed on: 4th August 2021
Tejaswi 's avatar
Tejaswi

Straight forward pay for what you use.

4
Great to know exactly what I use each month Reviewed on: 4th August 2021
Francisco Cardoso's avatar
Francisco Cardoso

Game Changing Insurance

5
Excellent Service I Will Not Use Anyone Else . Reviewed on: 4th August 2021
Luke Posnett's avatar
Luke Posnett

Only do 6,miles in a year

5
Being retired don't do many miles so this is great for me, saved around €200 pounds on my last insurers. It has a tracker so if it gets stolen I can find it on my app.and it has a car medic so it tells me of any faults with my car,can't be more happy with this type of insurance Reviewed on: 4th August 2021
Graham Tinkley's avatar
Graham Tinkley

Easy, convenient and simple

5
Very well oiled insurance company, probably the best I've used over the past 4 years. Reviewed on: 4th August 2021
SKM Tech's avatar
SKM Tech

Great value and service

5
Very easy to install tracker, and great prices Reviewed on: 4th August 2021
rachelharris4@hotmail.co.uk's avatar
[email protected]

Value and safety

5
Was recommended ByMiles by my housemate and I am so happy I’ve taken my first UK insurance policy out with them! Not only is the app really easy to use but it also tells you the location of your car- should my car be unfortunately stolen and driven off the app should tell me exactly where it is parked. Brilliant insurance company and very easy to use app! Reviewed on: 4th August 2021
Dav92's avatar
Dav92

Very good & helpful.

5
Very good & helpful on the phone & when i was online getting my quote as well. Reviewed on: 4th August 2021
George robert barratt's avatar
George robert barratt

Cheapest insurance by miles

5
I had a problem with my first obd2 plug in but by using the easy to use customer service chat in the app I got a replacement and all was well. Reviewed on: 4th August 2021
Wayne Jackson's avatar
Wayne Jackson

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