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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great insurance company

5
Great company should have come years ago . Reviewed on: 4th August 2021
jaffar2010@hotmail.co.uk's avatar
[email protected]

Different way of doing it

4
Don’t no until the end of the year to see if it is value for money and better understanding of how it works because it is the first time with buy miles. But it might be smarter way of doing car insurance. Reviewed on: 4th August 2021
alan.clifton48@gmail.com's avatar
[email protected]

Excellent service.

5
During 'lockdown' especially I have done very few miles so 'pay-by-miles' has been more that worthwhile! Reviewed on: 4th August 2021
Stella Cusworth's avatar
Stella Cusworth

Hands down best car insurance

5
They make everything so easy and simple when it comes to car insurance. I was going on a trip last minute and they had a green card emailed to me withing minutes and all done via the chat function on the app. I would 100% recommend anyone use ByMiles for their car Insurance. Reviewed on: 4th August 2021
Niamh 's avatar
Niamh

Cheap easy and very practical

5
Before I used miles insurance I found quotes externally expensive considering I don’t drive to much so this is just so perfect for me I would highly recommend to anyone who is thinking about changing there insurance company over to Miles honestly guys you will not look back ! Reviewed on: 4th August 2021
Reisa Sims's avatar
Reisa Sims

Simple, easy and enjoyable.

5
Every part of using ByMiles has been a total breeze. From quotation to becoming a customer and even customer service and help after that. I changed car half way through my insurance term and even changing that was as easy and can be. Way better than another insurer I’ve been with before. Reviewed on: 4th August 2021
Kieran's avatar
Kieran

Great service

5
Very helpful staff. Clear and straightforward policy. Great value. Reviewed on: 4th August 2021
Max Hill's avatar
Max Hill

Very honest

5
Everything you say is transparent Reviewed on: 4th August 2021
Mr musarurwa's avatar
Mr musarurwa

5* and more

5
Could not fault this future forward and customer orientated service. Top notch customer service. Reviewed on: 4th August 2021
Bronagh's avatar
Bronagh

Great insurance

5
It the cheapest insurance and staff happy to help when I have neefed to contact. Very easy to get set up to start with By Miles Reviewed on: 4th August 2021
Sylvia Thorpe 's avatar
Sylvia Thorpe

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