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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
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No new 1 star reviews
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Easy and clear

4
I haven’t used my car so much as before now. Especially in the pandemic time. So I decided to switch my I insurance to By Miles. Very easy to install the mile metre and now have very clear bill for what I drive. Reviewed on: 4th August 2021

Insurance everyone can afford

5
Having been quoted anything from £500+ I came across by miles and saved a fortune, ideal for me as I don’t use my car a lot so paying by the mile suits me fine. Reviewed on: 4th August 2021

Very friendly and helpful

5
Modern and very easy to use. Useful for low mileage drivers like myself Reviewed on: 4th August 2021

Superb

5
Very happy with this company and saved nearly £500 last year due to covid didn't drive much so saved extra you pay per mile Not how you drive so it's fair enough Reviewed on: 4th August 2021

Best and sensible way to pay for insurance

5
for people who do less millage this is the best idea, pay for what you drive. why pay huge amount unless you drive that much???? Reviewed on: 4th August 2021

simple

5
great app and really easy to use,keeps track of exactly what i am spending. Reviewed on: 4th August 2021

Great option for low mileage driver

5
I joined bymiles on 2020 when we were still in the lock down. Overall I only spent around £ 275 including additional driver. I would have continue had I not to add my 18year old son as bymiles do not insured under 21. Overall it is best option for low mileage driver with no doubt. Reviewed on: 4th August 2021

Fantastic value for money

5
This is the cheapest insurance I have ever had and I like knowing I am only lying for what I need. Reviewed on: 4th August 2021

Couldn't be better

5
Never once had an issue with by miles. The app works perfect. My monthly bill can't be better. I can easily keep track of it. Customer service has been excellent even though Iv rarely had to query anything. Reviewed on: 4th August 2021

Great company

5
Nice, easy install, pay by miles Reviewed on: 4th August 2021

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