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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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6%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Best insurer "by miles"

5
Good app system that is easy to navigate and remains my lowest insurance premium. Chat is really helpful and I've always had answers to my questions. Reviewed on: 4th August 2021
Carm887's avatar
Carm887

Good

5
Good company, very convenient for second vehicle Reviewed on: 4th August 2021
Richard Higgs's avatar
Richard Higgs

Ok for low mileage drivers.

5
Ok for low mileage drivers & the envienment. Reviewed on: 4th August 2021
raymond bury's avatar
raymond bury

The fairest way to insure

5
Pay by the mile ,it's a no brainer Reviewed on: 4th August 2021
T.S's avatar
T.S

So convenient and easy

5
Perfect for me as I don't drive very much. The app is great, fit the miles tracker and good to go. Will deffo be reccomemding Reviewed on: 4th August 2021
Chloe Holness's avatar
Chloe Holness

Cheapest and fairest insurance

5
I feel for me that as a driver it’s the fairest way to be charged for your insurance and I will recommend to friends and family Reviewed on: 4th August 2021
Dawn Bailey's avatar
Dawn Bailey

Brilliant service!

5
Because of the pandemic I haven’t driven much this past year but my son in law has used the car a bit , at a very reasonable cost, and I think the service you provide is amazing and so good for older people like myself who are no longer likely to drive up yo Manchester and back in one day as we once did… Reviewed on: 4th August 2021
Clarissa Germanos's avatar
Clarissa Germanos

Good value

5
Excellent value for your money and. Great service Reviewed on: 4th August 2021
phil hill's avatar
phil hill

Happy customer every time

5
I found BY MILES to be very professional and easy to deal with. They offerd me very reasonable quotes and I was more than happy to choose BY MILES as my insurance provider. I would recommend BY MILES to anyone and feel confident they would also be happy. Reviewed on: 4th August 2021
Michael Beresford 's avatar
Michael Beresford

A service to fit my age group.

5
My experience with ByMiles was unbelievably easy & my contact with the customer service first rate. I am by no means tech savvy but the help I received was patient & first class in getting started. I live near a city & walk to most places I need to go to but still need my car for heavy shopping & other outings further afield. I am on two low pensions so the payments for using the miles I drive are perfect & fair. I had a difficult experience with another insurer last year & ended paying far more than was necessary for me. I have told my friendship group, as we are all of the same age. Reviewed on: 4th August 2021
Joy Hornby's avatar
Joy Hornby

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