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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great way to save money

5
I don’t use my car daily so this saves me money and also love that I can check back on the phone app for any date to see where I've been Reviewed on: 4th August 2021
Janice Chukwu's avatar
Janice Chukwu

Excellent value for those who travel less

5
ByMiles car insurance is a truly innovative means of providing people with fantastic value for money. As someone who mostly lives life locally, I opted to give ByMiles a try and would recommend it to anyone in a similar situation. Paying for the distance you actually drive is the perfect system for me. I do however do to occasional long trip though, and the fact that ByMiles caps daily mileage at 100 miles means you'll never get a rediculous bill for that weekend away. I highly recommend you give it a try! Reviewed on: 4th August 2021
Michael Arnold's avatar
Michael Arnold

Easy and fair!

5
Best insurance for anyone who mostly stays local, my insurance is over half of what it was. Reviewed on: 4th August 2021
Leanne Longmire's avatar
Leanne Longmire

Great Car Insurance provider

5
Very happy with By Miles since taking out a policy just under a year ago. I've had no issues at all and it's much cheaper than I was previously paying with a regular policy. Will most certainly be renewing Reviewed on: 4th August 2021
Richard Shakespeare's avatar
Richard Shakespeare

By Miles is the best motor insurance company i have ever used.

5
I found By Miles about three years ago. I thoroughly recommend them for their innovative and fair policy. Only to pay for the miles you drive with a base premium makes great sense to me. They are also a pleasure to deal with with friendly knowledgable staff. Reviewed on: 4th August 2021
John's avatar
John

By Mile's suits me perfectly

5
I've always been a low mileage driver but By Mile's came into its own during lockdowns when my car sat unused for months on end. Reviewed on: 4th August 2021
Eugene's avatar
Eugene

Great service

5
By Miles is the most cost efficient insurance I have ever been with. I pay for when I'm on the road and nothing more. I love it Reviewed on: 4th August 2021
MaryN's avatar
MaryN

Great service to begin with

5
I have only just been with ByMiles and start my policy mid august, I am impressed of the service when I had a query. Reviewed on: 4th August 2021
Bradley Partlett's avatar
Bradley Partlett

The perfect car insurance

5
my third year with by miles and can not fault them . ideal for the miles I do and each year that has past the renewal cost and pence per mile drop significantly without need to look elsewhere. And to top it off I have a free tracker and car status update from a tap on the phone . faultless company I hope to stay with for some time Reviewed on: 4th August 2021
Harry Suthers's avatar
Harry Suthers

Surprizingly good value

5
The amount of cover (UK & EU) for the price plus a cap on maximum cost per day are great for long trips Reviewed on: 4th August 2021
Tony's avatar
Tony

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