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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Very affordable insurance policy

5
Very easy to get staff help by app. Reviewed on: 4th August 2021
Chandni Ira's avatar
Chandni Ira

Simple and fair car insurance.

5
Great price amd more importanly I can speak to people quick and easy via the mesinger service on my phone to tell them when my car is in for a service. Extreamly polite and helpfull Reviewed on: 4th August 2021
Mark's avatar
Mark

Great value

5
I took out By Miles about 16 months ago, as I don't do many miles per month and loved the idea of paying less because of this. The first year did not disappoint, with my average monthly charge being about £3. I expected to see a big increase in the one of initial payment on renewal, as is the case with most other insurers. Actually, my one off payment was £25 cheaper than the year before, and the per mile charge has also decreased! I therefore renewed my policy without hesitation. This is the first year in 20 years of owning a car that I've stuck with the same insurer 2 years in a row. I can't comment on customer service as I haven't needed to contact them, however they seem very communicative via email. Reviewed on: 4th August 2021
Karen Erlandson-Parry's avatar
Karen Erlandson-Parry

Brilliant idea

5
Much prefer to take out insurance in this way Reviewed on: 4th August 2021
Stephen Green's avatar
Stephen Green

Mockus love it.

5
I don't drive too much my car, Usually on weekends... So for me it is the best assurance ever. Reviewed on: 4th August 2021
Mockey Clement Badou 's avatar
Mockey Clement Badou

Straightforward car insurance

5
Easy to set up, clearly described, no small print, just a great car insurance company Reviewed on: 4th August 2021
Anonymous's avatar
Anonymous

affordable

5
best insurance for young and new driver Reviewed on: 4th August 2021
shanti's avatar
shanti

Great for drivers who don't use car much

5
My insurance premiums almost doubled due to an accident the year before I went to by miles Reviewed on: 4th August 2021
Kenny Brown 's avatar
Kenny Brown

Get yourself insured with by miles today!

5
One of the best insurance policy’s I have had very reasonable great if you don’t drive a lot like me so not paying over the odds insurance fantastic company would highly recommended and customer service is very helpful if in need of anything. Reviewed on: 4th August 2021
Michaela Knight's avatar
Michaela Knight

Exactly what I needed

5
I don't drive very often so By Miles have been exactly what I needed. If only they were around years ago! Great experience and low cost. Reviewed on: 4th August 2021
SM Saidi's avatar
SM Saidi

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