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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Good value package backed up by excellent service

5
Just paying for what I use is so sensible and saves me money. Also, their communications are exemplary. Highly recommended. Reviewed on: 4th August 2021
Alan Morris's avatar
Alan Morris

Listen, customer care & trust

5
I have joined By Miles sometimes last year and I have managed to get my colleague to join and my husband recently. I am a totally satisfied customer and will certainly continuing promoting ByMiles. Reviewed on: 4th August 2021
Sylvana Murday 's avatar
Sylvana Murday

Value Of money

5
Pay as you drive excellent value of money. Reviewed on: 4th August 2021
Pc Phones's avatar
Pc Phones

Smart car insurance

5
Really happy when I find out by miles,really happy so far Reviewed on: 4th August 2021
Abu Zayed Rana's avatar
Abu Zayed Rana

Why would you not pick By Miles!

5
It’s been so easy and simple to set up. can manage your account through the app and very user friendly! A you can see exactly what you are paying for! Reviewed on: 4th August 2021
Amie's avatar
Amie

So good I have renewed again this year!

5
So easy to manage and see the miles I’ve used on the app. Never have I had a renewal quote cheaper than the previous year. Brilliant! Reviewed on: 4th August 2021
MS's avatar
MS

The ultimate combo - Great and Cheap

5
Easy to install tracker on the car which only tracks miles, not how car is driven which is a massive benefit over other 'blackbox' insurance providers, the app is great and tracks all journeys and offers handy easy to read diagnostics for dashboard lights and the biggest benefit of all - this is massively cheaper than the recent renewal quote I received, even at the same estimated mileage. I've already recommended By Miles to friends and family for when their renewals come through, I believe the pay per mile insurance is the way forward in a post-covid, flexible working world. Reviewed on: 4th August 2021
Thomas Steward's avatar
Thomas Steward

Easy access to costumer service 247, friendly assist, cheap as well.

5
I would recommend this insurance to any one who is driving less then 6000 miles. Reviewed on: 4th August 2021
Lukasz B's avatar
Lukasz B

To good to be true

5
When I first heard about by miles, I honestly no - come on that’s too good to be true. However, having done my research in other companies, this company really suited my lifestyle and what I needed from a service. I signed up again for another year, I bragged about it to friends and I’m proud to be a part of the growing family. Thank you by miles, for being balanced on pricing, easy app tracker and great customer service. I look forward to many more year and I’ll keep referring people! Thank you. Reviewed on: 4th August 2021
Emma 's avatar
Emma

Best insurance company

5
Best thing I ever done ,even my sister with them and other are going to renew with them Reviewed on: 4th August 2021
Debbie Tee's avatar
Debbie Tee

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