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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great value for low mileage drivers.

5
Friendly staff, accurate miles count and always prompt when emailing your monthly bill. Reviewed on: 4th August 2021
Jim Cowie's avatar
Jim Cowie

Price competitive and they make help available - as easy as calling a mate

5
We’ve been with By Miles for a few years now. Every time they come in at a competitive price. We change insurer annually, based on price, but we also like their philosophy and their responsiveness to clients - first class via chat, email or phone. Highly rated business etiquette. Thank you. Reviewed on: 4th August 2021
davidmadeleine@hotmail.com's avatar
[email protected]

Pleasently suprised with ease and efficiency of the set up

5
Admin and change of use was seamless Reviewed on: 4th August 2021
Carl Bellamy's avatar
Carl Bellamy

The best and cheapest car insurance

5
Amazing car insurance, recommended to friends and family. Good customer service and very happy. Reviewed on: 4th August 2021
Amyboo93's avatar
Amyboo93

Good value insurance

5
Ideal cover for the low mileage driver. So far so good. App gives useful information on routes mileage and timings. Reviewed on: 4th August 2021
John Nicholas's avatar
John Nicholas

Efficient and cost effective

5
Excellent experience so far, great product with unique features which make total sense and are really practical. Reviewed on: 4th August 2021
Ed Fernandez's avatar
Ed Fernandez

By miles pay per use with a minimum initial outlay is almost the perfect model

5
I love by miles for it's flexibility, competitive price, useful mobile app and it's excellent customer service. Here is to me to you for happy journeys and hopefully many more miles with by miles together. Keep up the excellent work. Reviewed on: 4th August 2021
Ranjit Pillai's avatar
Ranjit Pillai

Easily the fairest way to insure

5
Such an easy way to get fair, competitive car insurance & only pay for the trips you make. Reviewed on: 4th August 2021
Alex Dalton's avatar
Alex Dalton

Pay as you drive

5
At least what you are paying, so this help you to stay within budget, if to drive a little bit more or less. Reviewed on: 4th August 2021
Renata Bassey's avatar
Renata Bassey

Fantastic way of paying car insurance

5
This is a great way of paying car insurance, based on mileage. It's so easy to keep track of, and the communication from the company is relevant and useful. Very easy to use, I would definitely recommend. Reviewed on: 4th August 2021
Beth's avatar
Beth

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