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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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6%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great insurer. Easy to reach.

5
Easy to get in touch with. Better method of insuring a car than conventional insurers. App is brilliant to use. Reviewed on: 4th August 2021
James crosby's avatar
James crosby

No nonsense insurance

5
Ive only been with by Miles insurance for a year and I've already saved over £700 compared to my old insurance policy, so for the same price of my old insurance I've not only insured my vehicle for the year, I've paid for a full service, mot and a couple of new tyre's as well. Very happy Reviewed on: 4th August 2021
Rob Timson's avatar
Rob Timson

Good value for money

4
Friendly customer service, rapid response time Reviewed on: 4th August 2021
joanacapela92@hotmail.com's avatar
[email protected]

Innovative and relevant approach

5
Quick and easy, no complaints. The idea itself is revolutionary and an absolutely god send in lockdown when my car barely moved! Reviewed on: 4th August 2021
Toka Kershaw-Griffith's avatar
Toka Kershaw-Griffith

My By Miles

5
Best company I have been with in years brilliant way to save money and not have to worry I can go anywhere I like and don’t spend much By miles is by far the best thank you’s Reviewed on: 4th August 2021
Jim Greig's avatar
Jim Greig

Insurance as it should be

5
Great company, new and better way of insurance, wish I'd changed to them years ago Reviewed on: 4th August 2021
Sharon Tipping Clark's avatar
Sharon Tipping Clark

Brilliant find

5
For anyone who doesn't drive a lot of miles I would recommend By Miles every time. This is my first year and I will be renewing as I am on target to save over £150 on the next best quote. Reviewed on: 4th August 2021
Alan Preston's avatar
Alan Preston

Best by far

5
At long last i can actually see my car insurance go down on a yearly basis. Best thing i ever did was to join By Miles Reviewed on: 4th August 2021
chris's avatar
chris

Quick, easy and saves me money!

5
I recently joined By By Miles after their quote was almost half on the comparison website, I don't like having a 'black box' but they assure you they only monitor your miles. So to save money I took a leap of faith and have joined them. I'm so glad I did as I'm saving even more money than I thought! Reviews continue to hold By Miles in high esteem and having insurance that's affordable and that I can rely on really does help me sleep at night. Reviewed on: 4th August 2021
Jamesy - MK_1X's avatar
Jamesy - MK_1X

is a wonderful insurer who managed to show me another universe when it comes to car insurance!

5
I'm delighted to be able to know at the end of each month what I'm really spending on insurance per mile, saving me money, which in other companies didn't have this transparency of being able to control my expenses! Reviewed on: 4th August 2021
Techmec Mecatronica's avatar
Techmec Mecatronica

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