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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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6%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Super saving

5
I have been with By Miles for about last 3 months and not only saving money as I am a low milage driver (By miles is first insurance company who is encouraging drivers by rewarding as to pay what you drive) and By miles is recognising it, the more you drive, higher the risk of accident. But another amazing advantage is that you have tracker to find your car incase of stolen or driven without your permission as their app is providing very quick updates after every single use. I am highly recommending them and have spoken to family members who would be taking advantage when their insurance would be up for renewals. Reviewed on: 4th August 2021
Sadia Rani's avatar
Sadia Rani

Excellent and affordable insurance

5
Affordable and efficient insurance Reviewed on: 4th August 2021
Victoria's avatar
Victoria

Great and easy

5
Great app to monitor miles and bills. 100% recommend. Reviewed on: 4th August 2021
Lucie F's avatar
Lucie F

Too good

5
If you are not frequent travel or make the unnecessary journey then this one is ideal insurance for you, plus if you recommend a friend and both will get reward of £50 pounds each towards your monthly cost. How amazing is that. Highly recommended. Reviewed on: 4th August 2021
Shuhel ali's avatar
Shuhel ali

Great concept insurance

5
Fantastic company, great level of cover at a realistic price. What a breath of fresh air, I’ve already referred colleagues. Reviewed on: 4th August 2021
Neil Roberts 's avatar
Neil Roberts

Unbeatable

5
Found this company to be excellent. Reviewed on: 4th August 2021
Joyce McCoy's avatar
Joyce McCoy

10

5
I have been so in peace since I got with by miles I have control of my finance I’m in charge . They are so polite customer service and would recommend anyone who wants a stress free insurance company where your in charge of how much you can pay each month . Love love love being a part of by miles it surely represents and stands up to its title. Reviewed on: 4th August 2021
cheekyprincess22@hotmail.com's avatar
[email protected]

I Got rewarded for being low mileage AND a careful driver

5
It was very easy to set up with friendly advice. My premium was much lower than quoted by Saga to start with, then on renewal my mileage rate was rewarded for my careful driving. Online tracking would be very useful for those in a multi household! Reviewed on: 4th August 2021
Ann Dartnall's avatar
Ann Dartnall

No brainer

5
Can’t get fairer than by miles. Throughout lockdown and then a change of job location meant that with by miles, my insurance costs dropped dramatically.. not only that, the app is very straight forward to use. I was able to swap my insurance onto my new car mid year and I was also refunded for having a smaller vehicle than previous! I’ve recommended this company to all my family and friends. Reviewed on: 4th August 2021
Seyam Khan's avatar
Seyam Khan

Good helpful prompt correspondence.

5
Good friendly service.Also flexible in dates of payments.... Reviewed on: 4th August 2021
Darren's avatar
Darren

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