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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Amazing idea and company!

5
Not only were they the cheapest car insurance around, they were also a life saver and money saver throughout lockdown, paying for only what you drive has saved me hundreds of pounds over the year, and will continue to do so for years to come! Reviewed on: 4th August 2021
Andy Marriott's avatar
Andy Marriott

This service is unique!

5
This service is so unique, Perfect so to speak. Low mileage car is what I am And so I’m beaming with big smiles… costs are small and overall, I’m twice as happy with By Miles! Reviewed on: 4th August 2021
marilynrough@icloud.com's avatar
[email protected]

YOU JUST CAN NOT BEAT IT

5
I like the way this operates, you only pay for the miles you drive, no add ons, no hassle, no bull, just great service Reviewed on: 4th August 2021
GeoffreyHalling's avatar
GeoffreyHalling

Honest review of By Miles

5
This company couldn’t have been more helpful with any issue I’ve encountered. A fair, honest and efficient company with lots of friendly staff. 10/10. Reviewed on: 4th August 2021
Dean Healey's avatar
Dean Healey

Best insurance company ever

5
Very straight forward company. No hidden charges Reviewed on: 4th August 2021
Darlz Farms's avatar
Darlz Farms

By-miles, by far!

5
Our daughter recommended By Miles and we chose to go with her advice. I'm so glad we did, it covers all our requirements at a fraction of the cost of our old insurers. Reviewed on: 4th August 2021
Loretta Morgans's avatar
Loretta Morgans

Finally - sensibly priced insurance

5
By Miles saves me a considerable chunk of money through its pricing model, meaning I’m not penalised for driving my car less. The customer support is prompt and thorough and the By Miles journey tracker was easy to install. It’s also great being able to see the cost of my insurance each month via the app. Reviewed on: 4th August 2021
David 's avatar
David

Ideal for people like me with low mileage

5
I find I don’t need to drive so much these days so save quite a bit on insurance Reviewed on: 4th August 2021
Joan Finch's avatar
Joan Finch

Simple and clear and you pay for what you use - not a rip off

5
I've been using ByMiles for just over a month. Got my first bill at 7 pounds! The initial cost was not bad at all. I just did 1 long trip last month and saved on my overall travel compared to the big insurance companies who charge a bomb! I only hope ByMiles stays the same in coming years and don't spike their price up once they have enough customers. Reviewed on: 4th August 2021
Sat Sri's avatar
Sat Sri

Very easy to use the tracker and set it up and the app is easy to follow

5
Have been looking at different insurance police but was over priced and was adding extra that I did not require and was getting question over 500 pounds that's why I went with milles Reviewed on: 4th August 2021
Jason Bennett's avatar
Jason Bennett

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