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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Good value

5
Much better value than other insurance providers, I'd recommend if you're on a budget Reviewed on: 4th August 2021
Jo's avatar
Jo

a very cost effective way of insuring ones car, and extremely helpful should any query arises

5
great insurance company who are so cost effective if you do few miles....and so helpful in any problem you may need to sort out, cant rate them highly enough Reviewed on: 4th August 2021
Paul Wooller's avatar
Paul Wooller

Excellent Value

5
I have a low mileage annually and always feel hard done by by overpaying for insurance. I was absolutely delighted to find By Miles as I now feel I have a company that understands the needs of low mileage drivers. They have saved me a considerable amount of money for car insurance Reviewed on: 4th August 2021
Lorraine Thom's avatar
Lorraine Thom

5 stars esperience

5
The best service for the best price. Reviewed on: 4th August 2021
adrian millan ortells's avatar
adrian millan ortells

Brilliant pay as you go!

5
During lockdown payed as little as under £3! Why pay for going nowhere? Reviewed on: 4th August 2021
Bigbo's avatar
Bigbo

I'm in control

5
At last my insurance feels like a fair basic price and I can choose how much I additionally spend on mileage charges. The app is great for reminding me where I went and when. What a great way to insure a car. Very happy! Reviewed on: 4th August 2021
Jill's avatar
Jill

Great!

5
I was a bit worried but I’ve been with you guys for a few months now I do have to say it’s the best decision I’ve made. I told my mother in law and now she’s is with you guys too! I won’t go anywhere else! Reviewed on: 4th August 2021
Dave Sheldon Hadley's avatar
Dave Sheldon Hadley

Good insurance company i have ever had

5
I been driving car for like nearly 10 years never had insurance like this by miles is cheap and reliable insurance for car definitely recommend this insurance to family and friends thanks Reviewed on: 4th August 2021
Muhammad shahzad 's avatar
Muhammad shahzad

Great service, good price

5
Excellent customer service whenever I've needed to contact them, very competitive renewal price and excellent app. Would recommend to every driver I know. Reviewed on: 4th August 2021
James Moffatt's avatar
James Moffatt

Straight forward and so easy to use

5
By miles is a great insurance company, there app is so easy to use and makes easy work of keeping track on the miles I’ve used and what my bill will be at the end of the month. The app also allows me to check the health of my car by scanning for any fault codes Reviewed on: 4th August 2021
shaun's avatar
shaun

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