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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Awesome

5
What an amazing company and what an amazing concept too if I don't use my car I don't pay if I do I do it's that simple and brilliant app to accompany the policy Reviewed on: 4th August 2021
John Glover's avatar
John Glover

Outstanding customer service revolutionising the insurance industry

5
This is my second year with ByMiles and I am recommending them to as many people as I can. Their device and products are a different level. Their communication and tone of voice is spot on and I truly believe they are changing the way the cat insurance industry is run. Reviewed on: 4th August 2021
Gregory Cherry's avatar
Gregory Cherry

Great for OAP's

5
ByMiles suited my requirements as I do very low miles every year Reviewed on: 4th August 2021
Julie Norton's avatar
Julie Norton

Lovely insurance company

4
I am low millage driver and I'm driving since 2012 this is the 1st time I was found the right insurance company for myself. Before I was paid way over what I'm paying now for a low mileage driving this is the best insurance company. Reviewed on: 4th August 2021
Muhammad Sohail 's avatar
Muhammad Sohail

Excellent service

5
Rang for assistance at the beginning of for help with my policy, excellent service. I love the ByMiles app too it’s very clear and effective. Reviewed on: 4th August 2021
Alex Jones's avatar
Alex Jones

Great price especially if you dont drive much

5
I do not drive often so paying per mile is helping me save a lot of money. Reviewed on: 4th August 2021
Matt Leader's avatar
Matt Leader

Easy to use - good value

5
Nice app, responsive customer service and quite frankly saved me a lot of money over other providers. Reviewed on: 4th August 2021
Rob's avatar
Rob

Great way to be legal and save

5
This is a great way to Payless and drive. Like so many I’m driving less and this policy rewards you Reviewed on: 4th August 2021
andrew.pines@me.com's avatar
[email protected]

Easily recommendable

5
Very satisfied with the service I've had with ByMiles. The platform allows you to understand your mileage as well as the associated costs. Reviewed on: 4th August 2021
Uzo Jay Onuoha's avatar
Uzo Jay Onuoha

The best option for low mileage drivers!

5
For someone who doesn't do more than 4,000 miles a year, I always felt it was unjust paying the same premium as drivers who did many motorway miles a year... Enter By Miles, where you only pay when you drive. Found it very quick and easy to get set up, and their app has some cool features! Mainly to track your spending by journey, but also a handy find my car feature and a tool to run a diagnostics on your car to check for any faults! Reviewed on: 4th August 2021
JP's avatar
JP

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