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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Mile by Mile

5
With every mile I take, every turn I make every MOT I take every petrol I take I will be carrying you ( in my car ) Reviewed on: 4th August 2021
Karolina's avatar
Karolina

Vroom Vroom Insurance

5
Excellent product. Simple to use. Great value. Reviewed on: 4th August 2021
Martin's avatar
Martin

super

5
super nice，cheap to use while you are driving less than 2000 miles a year. Reviewed on: 4th August 2021
guo kevin's avatar
guo kevin

Brilliant Idea

5
I have saved so much money on my annual insurance this year by purchasing the By Miles policy. Reviewed on: 4th August 2021
Tracy C's avatar
Tracy C

Best bar none

5
Fantastic insurance - my car is fully insured and I only pay for the miles I travel. It's been great during lockdown. Reviewed on: 4th August 2021
Brian Hill's avatar
Brian Hill

Unbelievable

5
Best insurance ever never had any issues with them Reviewed on: 4th August 2021
David mayberry's avatar
David mayberry

Better By Miles!

5
This insurance company is designed to be totally fair to its customers. After an initial, reasonable charge, we pay according to our mileage. We get monthly billing, a web site which is easy to use, and extra support during lockdown too. I cannot fault them. Reviewed on: 4th August 2021
Mary Sutherland's avatar
Mary Sutherland

1st class

5
My husband has dementia and I am his full time career. As his condition has worsened getting out is very limited. Normal car insurance is far too expensive for amount of miles I use the car but by miles seems tailored for people like myself. Thank you By Miles so very much Reviewed on: 4th August 2021
Mrs J Weir's avatar
Mrs J Weir

great business to deal with - insurance competitively priced especially for low mileage drivers

5
First class for low mileage drivers Reviewed on: 4th August 2021
John Robinson's avatar
John Robinson

Excellent service thank you

5
I couldn’t wish for a better service thank you Reviewed on: 4th August 2021
derek Edwardsbailey's avatar
derek Edwardsbailey

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