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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Hassle-free easy to track policy

5
App is super simple and effective lets me track miles in a way I can understand when I drive most, the cost etc Reviewed on: 4th August 2021

Excellent companion is tough times.

5
Had an accident literally few minutes after i took the insurance and by miles was right by my side to support me in everything i need. Excellent company to get insurance from. Reviewed on: 4th August 2021

Rewards low milage drivers

5
Simple system and rewards those who drive less miles Reviewed on: 4th August 2021

Super easy car insurance

5
So easy ! Plug and go with huge savings Reviewed on: 4th August 2021

Comfort zone

4
I’m experienced with many driving years under my seat belt - this concept was new to me and i was very apprehensive. Try it and you won’t want to switch back to traditional insurance. The app is easy to set up and intuitive. A great concept in my opinion. Reviewed on: 4th August 2021

Very very good

4
Excellent first payment reasonable then its your choice it does actually work out in the long run cheaper if ya do short journeys you cant go wrong Reviewed on: 4th August 2021

Friendly and cheap

5
My work requires me to travel a lot so with by mile I only spend money when I’m actually using the car plus they reduced my cost this year which made it even better for me Reviewed on: 4th August 2021

Car Insurance with extra

5
I have been with ByMiles for 18 months and have been delighted with the easy an economical way I have been able to insure my car. Thank black box which is, easily fitted gives you benefits as it logs your journey and by downloading the app you are able to compare journey routes. Really worth looking at now and most definitely before you need to renew your car insurance. Reviewed on: 4th August 2021

Quick,easy and reliable.

5
As a driver who doesn't cover many miles I like the monthly statements and non exorbitant price of the cover. Reviewed on: 4th August 2021

At last a fair deal.

5
Very impressed with the whole ethos of this company. The cover offered is just the same as any other car insurance companies, but you only pay for the trips you make! Fabulous idea…highly recommended Reviewed on: 4th August 2021

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