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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great Car Insurance

5
Perfect for low mileage users giving complete peace of mind. With NCD protection from uninsured drivers and vandal damage. Great all round service. Reviewed on: 4th August 2021

Best thing to happen to Car Insurance!

5
Doing very little mileage, I couldn't find a reasonable priced insurance that covered all my needs. Enter "By MIles", great cover and only have to pay for miles driven, even if it is round the same roundabout 3 times! Highly recommended. Reviewed on: 4th August 2021

Fantastic team. So efficient

5
Class act. Great concept which helps people manage their insurance and costs. Keep up the great work. Reviewed on: 4th August 2021

Brilliant insurance company which saves you money!

5
I love keeping track of my miles and having the ability to keep my insurance bills low each month! I am confident that it’s the best deal for my area and the app is so easy and quick to use on my phone. The tracker was easy to plug in and so far I’ve been really happy with this company. The email updates and correspondences are always light hearted and uplifting. Brilliant company! Reviewed on: 4th August 2021

Excellent service

5
I love this company have been with them a few years now and never had a problem. I’ve really loved paying by the mileage as I always know where I’ve been and how much it cost for each journey . 5 stars Reviewed on: 4th August 2021

Can't recommend enough!

5
I've been using ByMiles for a year, month on month I'm usually making a 50pct saving compared to my last insurance provider. As someone that doesn't drive often it really suits my habits and low mileage! Reviewed on: 4th August 2021

Good value for money

5
This policy is ideal for me as I don’t drive many miles and I only pay for what I drive unlike other policies which would have cost me a fortune. Reviewed on: 4th August 2021

Most competitive prices on the market.

5
I wish I had chose By Miles way before now , it is so easy and cost efficient much more competitive than the usual car insurance policies. Due to the unprecedented effects the world has seen over the last 18 months the way I drive has completely changed and as such By Miles is by far the best car insurance for people who have cut down their driving by half. Totally recommend By Miles to anyone looking to have a significant cost effective car insurance. Reviewed on: 4th August 2021

By miles is absolutely fantastic

5
By miles is by far the best and cheapest way to insure your car if you drive on occasion or everyday use. I have two cars an eight seater and a family car I would not be able to run both on my income but with by miles they make it possible. so I’d like to thank the by miles team for doing an amazing job Reviewed on: 4th August 2021

Fantastic.

5
It’s been cheaper than expected. A fantastic service overall. Reviewed on: 4th August 2021

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