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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Sonya mcgowan

5
By miles have been great so far, no issues and complaints from me at all. I'm very happy to have found a company I can trust and deal with any problems I had. I needed to change a payment date to another day and this was sorted very quickly. Let's hope by miles continues to keep this customer happy. Reviewed on: 4th August 2021
Sonya mcgowan 's avatar
Sonya mcgowan

A remote working must!

5
Ever since I've been working from home on a permanent basis, the need for a car to travel has been few and far between. And then I found By Miles. Without a shadow of a doubt, I have saved so much money in the long run switching to them, as I do only under 100 miles a month now and my monthly costs have decreased massively, thanks to their pay-per-mile basis. Without them, I would of maybe even thought to sell my car altogether, but their flexibility is a life-saver. Thank you By Miles, and I'll be singing your praises to my friends and family when its time for them to renew. Reviewed on: 4th August 2021
Ben Holness's avatar
Ben Holness

Hits different

4
Finally an insurer that takes into consideration that I don’t use my car everyday! These guys do it differently and they do it well! Plus it doesn’t break the bank! Reviewed on: 4th August 2021
Britney's avatar
Britney

Cost effective easy insurance for low mileage drivers

5
Been wiith MyMiles for two years now, insurance is the best package for my needs as i am a low mileage user, i am suprised that how easy it was to setup. Highly recommended plus as a bonus your recommendation earns you free miles, whats not to like. Customer service has been top class so far. Reviewed on: 4th August 2021
Shilpa's avatar
Shilpa

Saves money makes you think before taking car

5
I have been with by Miles for two years now and I've loved every minute of it. They have great customer service very helpful. I have saved so much money since using by Miles. I would recommend them to anybody I'm always telling people how good they are. I also think before I take the car as I know it will save me money to walk. So I have been walking more to work and on school runs. I'm so happy that I chose to use by Miles. Reviewed on: 4th August 2021
Craig's avatar
Craig

Amazing new system for car insurance

5
Being able to pay per mile, estimate journeys and see how much you'll be paying in advance should be across the board when it comes to car insurance. I now do less driving = saving money & less impact on the planet! Win-win all round I say. Reviewed on: 4th August 2021
Daniellejade's avatar
Daniellejade

High quality, simple, straightforward car insurance

5
Staff super helpful and responsive and able to answer all my queries. Excellent car insurance policy for low mileage drivers. Highly recommend ! Reviewed on: 4th August 2021
Michelle's avatar
Michelle

Really flexible pay as you drive

5
Wonderful. The more I drive, the more I pay. Seems fair. Was great during lockdown Reviewed on: 4th August 2021
Dalla Jenney's avatar
Dalla Jenney

Good who drives locally

5
Really good company who only drives locally we saved good money . Reviewed on: 4th August 2021
Rubiya Sheikh's avatar
Rubiya Sheikh

Ideal for me on low mileage

5
Great system especially for drivers who do low mileage.ideal Reviewed on: 4th August 2021
ray kerr's avatar
ray kerr

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