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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
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No new 1 star reviews
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

For me a winner by miles

5
Cut the cost of my insurance by 50%, and as a low mileage driver it is a winner for me by miles Reviewed on: 4th August 2021
F Higgins's avatar
F Higgins

Great for infrequent drivers

4
Really very good for those who use their cars irregularly. There are some points that need mentioning. The tracker does not do a anything more than track your range. Useless in an a accident. Speaking of a accidents, bymiles is a broker so really unhelpful in an accident - axa handles this. Overall a good conpany with caveats. Reviewed on: 4th August 2021
Granit's avatar
Granit

Easy and cheap

5
Very easy to set up, good installation instructions and app is very useful Reviewed on: 4th August 2021
Jessica Giuliano's avatar
Jessica Giuliano

The future way of fair insurance

5
We all know how much our lives have changed the past year, and while most other insurers stick to their old, secretive algorithm to charge you for your car insurance premiums, By Miles uses technology to accurately and fairly calculate your insurance premiums based on exactly how much you drive and overall works out much cheaper. Who knows if and when we will have another pandemic or lockdown or event that changes out lifestyles, but this is the only Car Insurance that will instantly adapt to changes. Reviewed on: 4th August 2021
Quoc Tran's avatar
Quoc Tran

Finally - flexible insurance

5
Perfect insurance for this hybrid working time that we're in at the moment where the car is taking a back seat (if you'll pardon the pun). Reviewed on: 4th August 2021
Doug Boddington's avatar
Doug Boddington

Brilliant

5
I have been very pleased with the outcome of this policy. Pleased it was suggested Reviewed on: 4th August 2021
Lynda Felton Scott's avatar
Lynda Felton Scott

Amazing year with By Miles

5
Ive recently joined the By Miles family, and I am pleased to say that I have been pleasantly surprised by my experience so far. There are many benefits to insuring with By Miles. Not something that you are likely to regret Reviewed on: 4th August 2021
Sanah Ayaz's avatar
Sanah Ayaz

Great staff and cheap insurance if you drive low mileage.

5
Great support team. Very friendly and helpful. Cheap insurance if you drive low mileage. Reviewed on: 4th August 2021
Danielius Ruksnaitis's avatar
Danielius Ruksnaitis

Really easy sign up and great service

5
Great insurance brokers for those who do not do large mileage each year. Reviewed on: 4th August 2021
Robert 'Winky Jnr' Graham's avatar
Robert 'Winky Jnr' Graham

The future of insurance

5
Love ByMiles. So easy to use, the transparency and ability to forecast is great, I also have noticed it really makes me think about journeys I take, which can only be good for my wallet and environment. Reviewed on: 4th August 2021
Isobell's avatar
Isobell

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