Smart Money People Logo

By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Policy's at best

5
Hastle free travelling. Recommend to all drivers. Reviewed on: 4th August 2021

Excellent value and very effecient

5
I have nothing but praise on with the customer service shown by "By Miles". Also, so much cheaper than by previous provider! Reviewed on: 4th August 2021

Fantastic insurance

5
Such great value fir low mileage drivers Reviewed on: 4th August 2021

Good saving on car insurance

5
We are occasional driver so this fits us well. I like the app that records your driving. I never needed to claim so cannot comment on how good they are in managing the claims or paying for the damages. Reviewed on: 4th August 2021

Brilliant

5
The experience of by miles has been excellent , from ongoing information on my spend to the helpful staff with any query I would thoroughly recommend Reviewed on: 4th August 2021

top service

5
regular feedback / notification of journey cost. Very economical compared to non pay go insurance. Reviewed on: 4th August 2021

Great value

5
I pay for what I use. I don't drive a lot and don't need to pay for what I don't use car for. Reviewed on: 4th August 2021

Saved £££££s

5
So glad I found by miles I saved approx £300 and only pay more for the few miles I drive each month Reviewed on: 4th August 2021

Excellent service!

5
Excellent service! Best rates and very happy customer thank you Reviewed on: 4th August 2021

Gold Standard

5
Tailored to fit the lower mileage motorists, very fair just to pay for the miles your consuming if all you do is low mileage anyway and insurance coming down this year which is a great bonus too. Reviewed on: 4th August 2021