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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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6%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

I have recommended to others and will again!

5
I have been with By Miles for a couple of years now and they’ve been a brilliant option for someone like me who doesn’t drive much. Upon renewing my policy I had a slight issue that I needed customer services help with but, it was dealt with swiftly and completely! No qualms, no worries & very fair prices. Reviewed on: 4th August 2021
Lisa Forrest-Paul's avatar
Lisa Forrest-Paul

Easily the best.

5
Hassle free and great customer service. Reviewed on: 4th August 2021
Yamin Naeem's avatar
Yamin Naeem

Really good approach to insuring yr car

5
The tracker,plus car medic,brill idea Reviewed on: 4th August 2021
Adam Baker's avatar
Adam Baker

Excellent price and service

5
I am more than happy with Miles because I seldom use my car and using Miles has helped me halve the cost of my car insurance plus they are very effricient. Reviewed on: 4th August 2021
Ann Crighton's avatar
Ann Crighton

Great customer service and the best car insurance in the entire world

5
Great customer service and helpful team Reviewed on: 4th August 2021
Henri Zyfi's avatar
Henri Zyfi

Brilliant

5
Fantastic with up to date information on journeys and costs. Highly recommend. Reviewed on: 4th August 2021
atillahan.vn@gmail.com's avatar
[email protected]

Excellent Service

5
I would recommend Bymiles becuase its cheaper. Reviewed on: 4th August 2021
Syed Abbas's avatar
Syed Abbas

Save money

5
I have save a lot of money ever since I joined by miles because you only pay parking insurance. And then pay as you drive monthly. And this have helped to save money because if you don’t drive, you don’t pay and also giving £50 if you introduce someone which I have received £50 in March when I introduced my second car.means I got £100.00 for both cars Reviewed on: 4th August 2021
William Adu Asimeng's avatar
William Adu Asimeng

Great insurer

5
The best one I’ve had! And winning £1000 would be great! Reviewed on: 4th August 2021
Amal Joseph's avatar
Amal Joseph

All good

5
All without any issues including car change Reviewed on: 4th August 2021
Palcouk's avatar
Palcouk

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