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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Easily the best.

5
Hassle free and great customer service. Reviewed on: 4th August 2021

Really good approach to insuring yr car

5
The tracker,plus car medic,brill idea Reviewed on: 4th August 2021

Excellent price and service

5
I am more than happy with Miles because I seldom use my car and using Miles has helped me halve the cost of my car insurance plus they are very effricient. Reviewed on: 4th August 2021

Great customer service and the best car insurance in the entire world

5
Great customer service and helpful team Reviewed on: 4th August 2021

Brilliant

5
Fantastic with up to date information on journeys and costs. Highly recommend. Reviewed on: 4th August 2021

Excellent Service

5
I would recommend Bymiles becuase its cheaper. Reviewed on: 4th August 2021

Save money

5
I have save a lot of money ever since I joined by miles because you only pay parking insurance. And then pay as you drive monthly. And this have helped to save money because if you don’t drive, you don’t pay and also giving £50 if you introduce someone which I have received £50 in March when I introduced my second car.means I got £100.00 for both cars Reviewed on: 4th August 2021

Great insurer

5
The best one I’ve had! And winning £1000 would be great! Reviewed on: 4th August 2021

All good

5
All without any issues including car change Reviewed on: 4th August 2021

Fast, easy & fuss free.

5
I've been driving over 30yrs and this is the first time I've found a easy no-fuss way of getting car insurance. During lockdown my work life was sparadic, driving one minute, not driving. I was told not to worry because it didn't matter how much I used my car I'd just pay for the mileage I done, regardless how many miles I done. Absolutely love the way it works. Reviewed on: 4th August 2021