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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Highly recommend

5
Very good if your mileage is less Reviewed on: 4th August 2021

Excellent service and brilliant app

5
Excellent service and very seasy to switch using the app. Fair money Reviewed on: 4th August 2021

Fantastic company

5
Bymiles is fantastic, i do not use my car much and they were the perfect choice, very reliable and give me live updates on my travel, i have recomended to numerous friends and family and cannot wait to renew with them. Reviewed on: 4th August 2021

Good on pocket, service

5
Good policy, tech via app and customer service. Way to go! Reviewed on: 4th August 2021

Earn free miles with recommendations

5
first class administration staff very knowledgeable,helpful and polite unlike other companies Reviewed on: 4th August 2021

No brainier

4
I’m a low mileage user so it makes sense to pay per mile as opposed to paying a hefty yearly premium with other well known insurers . By Miles insurance is therefore a perfect fit for me. Reviewed on: 4th August 2021

Great offering overall

5
Useful given changes of routine for a payg offering. Option for Business mileage for a 2nd driver would allow me to give it 10/10. Simple interface. Reviewed on: 4th August 2021

By Miles, the best

5
it's very cheap, you only pay as much as you drive Reviewed on: 4th August 2021

Excellent By Miles

5
This is the best insurance policy I have ever had, it works brilliant for me, I wish if I had known By Miles from day one. Best customer service, my life is now stress free, help is available whenever I need it. I will recommend to my family friends and my community far and wide. Am the happiest customer. Reviewed on: 4th August 2021

Money savers

5
When I came across this company, I was very glad has I don’t drive my car regularly. This is really suit my needs. It’s a very good idea for driver like me. It’s saves me money on my car insurance. Reviewed on: 4th August 2021

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