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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Easy & cheap!

5
A friend introduced me and I’m glad she did! I got the £50 refer a friend credit and 6months in, I've only just started paying for my miles! I do a small amount of miles so this could not be more perfect for me! Reviewed on: 4th August 2021

Well done By Miles

5
Helpful customer service and the "pay per mile" system makes so much sense for a low mileage driver. Excellent. Reviewed on: 4th August 2021

Brilliant

5
Lovely experience as I paid cheap prices all year for the limited mileage I did. No hassle and really good customer service. Renewal price is really good to. More than happy to stay Reviewed on: 4th August 2021

Great Company

5
Great product, great customer service. Reviewed on: 4th August 2021

Very good

5
I’m very satisfied. I had my car in the garage for long time and I didn’t have to pay insurance Reviewed on: 4th August 2021

Simple, brilliant, excellent value for money

5
Fantastic experience so far - I’m saving so much money versus traditional insurers (around £80 per month) and because everything is managed digitally, it’s so much quicker and easier to manage my policy. Tracker is easy to install, app is brilliant. Cannot be faulted and have been recommending By Miles to my friends and fam. Reviewed on: 4th August 2021

My miles is economical

5
I love to insure my car with by miles because their rate are economical and because I don't often drive my car I get to save on car insurance Reviewed on: 4th August 2021

Low mileage drivers

5
Ideal for me as I hardly ever use my car during the week , great service, and so easy to use , highly recommended Reviewed on: 4th August 2021

Not tried it yet

4
Seems good value as I don't drive many miles. Most insurance is a complete rip off so happy to give it a go. Reviewed on: 4th August 2021

Easy and upfront service

5
I decided to take out a pay-by-mile policy with ByMiles due to overwhelmingly positive reviews online. I have been very satisfied with the service; the equipment I needed to install came promptly (in a delightful pull-to-open recyclable box) and was easy to install. The app was quick to set up and straightforward to work around. By default it will notify you how much you've spent in each journey but this can be amended at your discretion. I would both renew with the company and recommend it to others. Reviewed on: 4th August 2021