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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Easy and upfront service

5
I decided to take out a pay-by-mile policy with ByMiles due to overwhelmingly positive reviews online. I have been very satisfied with the service; the equipment I needed to install came promptly (in a delightful pull-to-open recyclable box) and was easy to install. The app was quick to set up and straightforward to work around. By default it will notify you how much you've spent in each journey but this can be amended at your discretion. I would both renew with the company and recommend it to others. Reviewed on: 4th August 2021

Can't be beaten in price !!

5
I can't recommend Bymiles enough for a pensioner like me who wants the luxury of having a car but can't afford it because of high cost insurance Bymiles gave me the opportunity to have a car again, so thankyou Reviewed on: 4th August 2021

Simple and value for money

5
I am a lower mileage user and have found the By Miles Insurance fits my needs best. It's simple to use and they regularly keep you updated. It's cheaper too. Reviewed on: 4th August 2021

Very helpful

5
Always helpful and very well priced. They were brilliant when I had an accident Reviewed on: 4th August 2021

Good

5
Yeah sick insurance costs me only £2 some months and I drive to work every day it’s mwaaaaad Reviewed on: 4th August 2021

Fit for purpose. Just the right cover for a driver like me who drives a very fair few miles a month

5
I find that the Drive per Mile is just the perfect fit for my Driving Needs. My insurance bill monthly is just right. Reviewed on: 4th August 2021

Amazing

5
Can’t believe it’s taken me this long to find this company. Best around nice and easy and very cheap. Reviewed on: 4th August 2021

Good in every way

5
Very good customer service and the app is easy to use Reviewed on: 4th August 2021

Highly recommend

5
Unlike some experience I have had with other insurance companies, ByMiles was easy to set up and value for money. Reviewed on: 4th August 2021

Excellent insurance so far. Cheaper by miles.

5
Love the app that tells you how much each journey has cost and so far on track to save £150 from my annual insurance. Reviewed on: 4th August 2021

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