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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

So simple

5
So easy to set up and keep track of miles. Reviewed on: 4th August 2021
Hafsah 's avatar
Hafsah

Easy to use and love the monthly statement

5
It seems to be working out cheaper for me as I rarely go anywhere but shops or doctors etc Reviewed on: 4th August 2021
A Tidd's avatar
A Tidd

Superb customer service

5
Only had the policy a short while but every dealing with miles has been simple and a pleasure. Reviewed on: 4th August 2021
stewart trace's avatar
stewart trace

Excellent customer support

5
Hassle free insurance product. Best in the market as charging per mile and cap of 150 miles a day and 10000 miles per year. Best cheap for any ages Reviewed on: 4th August 2021
Prasanna 's avatar
Prasanna

Great company

5
Great insurance provider I never pay more than £30 a month Reviewed on: 4th August 2021
Daniel Affleck's avatar
Daniel Affleck

Excellent service

5
There was someone very pleasant on the other end of the line explaining how ByMiles works,rather than being stuck in a queque. It was very imple to install the device and so far there have been no problems. Have been recommending to family and friends. Reviewed on: 4th August 2021
Anne Lavin's avatar
Anne Lavin

Tpo Insurance

5
Great to have insurance based on my mileage as I use the car every day to go to work but I live close to home, great to be able to save on cost of insurance Reviewed on: 4th August 2021
Phill John's avatar
Phill John

Simple accurate car insurance

5
Easy to set up and install. Cheap and only pay for what you use. Can't complain. Reviewed on: 4th August 2021
Neil McSeveny's avatar
Neil McSeveny

Brilliant when working from home!

5
I was shifted to working from home at the beginning of the pandemic, and despite reduced use, my old insurers wanted almost double. By Miles have saved me hundreds by charging me for the miles I use, plus a modest base fee, and I'm happy to recommend them to anyone who has found themselves without a daily commute in the last two years. Reviewed on: 4th August 2021
Phil Stocks's avatar
Phil Stocks

Great value for money

5
Very pleased with By Miles insurance, easy to keep track of my mileage, Reviewed on: 4th August 2021
David Hunt's avatar
David Hunt

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