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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
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No new 1 star reviews
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Excellent

5
I enjoy everything. The exceotional customer service and very reliable. Reviewed on: 4th August 2021

Works for me

5
This insurance works wonders for me!! A low cost for the year to cover my car when it’s parked and then low monthly payments. As I don’t drive an extreme amount, paying by mile works perfectly. I am so so pleased with my renewal quote too. Thank you ByMiles! Reviewed on: 4th August 2021

Beneficial for lower mileage drivers.

5
I would suggest mileage thresholds are introduced which reduce the per mile charge once that threshold is reached. Reviewed on: 4th August 2021

Nicely priced insurance

5
I think it's a great idea of only pay as you drive and insured when parked different to the normal way decently priced and just plug in and go how much more simple can it be maybe it will offer some other things that others haven't any way good luck for the future and drive safe all you drivers out there Sur it can be ....by miles and miles ha ha . Reviewed on: 4th August 2021

Simple insurance

5
You know where you stand. It’s affordable and the app is incredibly helpful. Highly recommend Reviewed on: 4th August 2021

Great Approach to Car Insurance

4
Really good simple service that allows you to pay as you go! Reviewed on: 4th August 2021

Great option for low mileage users and youngsters!

5
Insurance usually costs me about £600-£700 for the year but since the start of COVID my mileage is now very low. Moving to ByMiles allowed me to see how much I was spending on trips, and avoid the high yearly costs, saving roughly £300 for the year! Reviewed on: 4th August 2021

Its a great insurance scheme

5
It works very well for me, more so in the present travel restrictions. Reviewed on: 4th August 2021

Better By Miles!

5
An excellent concept in car insurance, especially during these challenging times when car journeys have been limited by lockdowns and sheltering at home Reviewed on: 4th August 2021

Best car insurance

5
I love my car insurance policy never have I been so happy with my car insurance in all of my 10 years of driving until I joined Reviewed on: 4th August 2021

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