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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great new policy

5
Great company and a great policy for me as I’m a low mileage driver … saving a lot of money each year … well done by miles .. Reviewed on: 4th August 2021

Saving me a fortune

5
My car insurance went up when my husband left (single-car households supposedly higher risk?) and I thought about giving up my car. Thankfully I found By Miles and have saved enough to make insuring my car affordable again. Reviewed on: 4th August 2021

Superb service

4
So far so good. I have no complaints Reviewed on: 4th August 2021

Complete control

5
I now have complete control over how much I pay for my car insurance and also control over my carbon footprint absolutely fabulous idea I've already got some of my family and friends interested. Reviewed on: 4th August 2021

Cheap car insurance

4
Works well for drivers who do low mileage. Great online service with live chats. Never had to wait for more than a few minutes to speak to an advisor. Reviewed on: 4th August 2021

Great service

5
Easy to use and understand, clear cost per mile transactions on a simple to use App Reviewed on: 4th August 2021

Life changing car insurance

5
After having an accident that wasn’t my fault I was unable to afford car insurance I was absolutely devastated and was in the process of selling my car. I kept thinking how would I get by without a car. Then I came across by miles. I was able to afford the deposit and then pay the monthly payments as this went on how many miles I used and with 2 young children as a single parent I knew I wouldn’t be going far. I was so happy and knew I could continue to drive. Cannot thank y miles enough for this brilliant idea and how it saved me from losing my car and not being able to drive. Reviewed on: 4th August 2021

Amazing

5
Cheap insurance, easy to set up Reviewed on: 4th August 2021

A great company

5
Always very helpful and kind. Thank you. Reviewed on: 4th August 2021

Excellent

5
It is Very accurate and protect ed Reviewed on: 4th August 2021

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