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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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6%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Cost Effective

5
With the changing world, By Miles offers a very fair and cost-effective insurance package to suit the customer. Reviewed on: 4th August 2021
PB GAMES's avatar
PB GAMES

Great product, great service

5
I absolutely love by miles, it’s a great idea, very easy to use. There’s also been a couple of times where I needed to speak to customer service, and has been incredibly helpful Reviewed on: 4th August 2021
Nathan Lester's avatar
Nathan Lester

Fantastic car insurance for low mileage drivers like me.

5
Excellent customer service. A great company to deal with. I would recommend. Reviewed on: 4th August 2021
Mark's avatar
Mark

Pay as you drive

5
What a great idea! Why aren’t all car insurance companies offering the same option to pay per mile driven? Reviewed on: 4th August 2021
Kate's avatar
Kate

Great company

5
Great company, works perfect for me Reviewed on: 4th August 2021
Anonymous's avatar
Anonymous

Simply a great deal i will always us by miles

5
In my time with by miles its been great cheap insurance and great service too im extremely happy with them and I will continue to be happy for a long time thankyou by miles Reviewed on: 4th August 2021
tim cook's avatar
tim cook

Value for money

5
After working from home for the last year it made sense to go with this type of insurance plan. Have had no issues. Reviewed on: 4th August 2021
jamiemcmillan@hotmail.co.uk's avatar
[email protected]

Great customer service & app

5
I’ve never enjoyed having car insurance so much, bymiles from start to now has been amazing. It’s so easy to set up, so easy to track using the app and when I’ve had an issues it’s been SO easy and fast to get help. Thank you!!! I’ll never change car insurance. Reviewed on: 4th August 2021
Jasmine snowden's avatar
Jasmine snowden

Excellent

5
Excellent service and by far the best car policy I have had. A very well done to all staff. Reviewed on: 4th August 2021
Ateef Azam 's avatar
Ateef Azam

Ideal Insurance By Miles/ by sMiles

5
Never looked back since joining bymiles. As a retiree who doesn't commute and uses the car infrequently could not be a better arrangement. The service is second to none always quick to respond to queries. Would not use anyone else. Reviewed on: 4th August 2021
Allen Makin's avatar
Allen Makin

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